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Car insurance claim
Naturally we wish you years of trouble-free driving, however, if you are unfortunate enough to be involved in an accident, please follow these simple guidelines:
- Do not drive away. You must stop if any other person or animal has been hurt or if another vehicle or property has been damaged.
- Make sure you obtain the names, addresses and telephone numbers of any drivers, passengers or pedestrians involved in the accident together with details of any witnesses. This information will be required when you make a car insurance claim.You should also ask the drivers of other cars involved for the name of their insurance company and policy number, which they are obliged to supply under the Road Traffic Act.
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- We may ask you for a diagram of the accident scene. The diagram should show the position of the vehicles involved both before and after the accident and note the speeds, distances, road layout, road signs and any obstructions to your and other road users' views. Also note where witnesses were standing. This will aid your car insurance claim.
- You must be prepared to show your Certificate of Motor Insurance to the police or anyone else involved in the accident, if anyone was injured or property damaged.
- Never admit blame or liability for an accident or offer to make a payment for any damage caused. Please tell us if any other person admits blame.
- Report the accident to our car insurance claims notification hotline on 0845 608 6038 as soon as possible, even if you do not wish to make a claim. This helps protect both our interests. In most cases, we'll be able to take all the details by phone. However, there may be occasions when we ask you to fill in a claim form.
- For Claims Correspondence contact:
Sainsbury's Car Insurance
The Equinox
19 Cadogen Street
Glasgow
G2 6QQ
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Claims FAQ's
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Click here to download the full Claims FAQ's document
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