Vacancies at Sainsbury's Bank

Please apply for any of the roles below by submitting your salary expectations and CV via the 'Apply now with CV' button.

Customer Service Centre

Customer Service Advisor

Sainsburys Bank is a growing organisation.  We have a strong retail heritage, a remarkable brand and a great reputation for building customer loyalty.  All reasons why being a Customer Service Advisor here is so rewarding.  We have a fantastic opportunity for you to join us in our new Contact Centre in Rosyth, Fife.

Travel Money

Are you at your best when you’re offering an excellent customer experience? Do you have previous cash handling knowledge? Want to expand on your experience and feel part of a growing financial services brand?

Across our Travel Money Bureaux, we have vacancies for:

Travel Money Advisor

Travel Money, Various in store locations across the UK

Working as a Travel Money Advisor, you’ll be the face of our Travel Money Bureaux for Sainsburys Bank, offering a fantastic service to new and existing customers. You’ll work alone and as part of a team, demonstrating excellent customer service and product knowledge whilst adhering to all compliance procedures.

Travel Money Manager

Travel Money, Field based (Various locations across the UK)

As a Travel Money Manager you’ll be a proactive and resilient leader, providing advice and support to your Travel Money Bureaux for Sainsburys Bank teams based across your allocated area. You’ll lead by example and have a positive outlook and a passion for delivering excellent customer service. You’ll relish the challenge to bring out the best in your team, and you’ll play a key part in driving the business forward.

Click on “apply now” and search for your nearest location on our Group Website Sainsburys.jobs

Customer - 3 Vacancies

New Product Development Manager - Permanent , Edinburgh (Closing 9th July)

Are you experienced in the delivery of new product and service innovation? Do you have a strong Marketing, insight or product management experience? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

The role holder is required to develop & deliver a pipeline of customer insight led innovative new product, service & proposition ideas, and manage them through to delivery via an agreed gateway process. The ideas will build our customer offering in line with our agreed brand proposition, while also being commercially viable and adding value for both customers, Sainsbury’s Bank & the overall Sainsburys Group.

Campaign Manager - Permanent , Edinburgh (Closing 9th July)

Are you an experienced Campaign Manager? Do you have a passion for delivering compelling customer propositions? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role, you will be responsible for working within a fast paced environment you will develop, manage and deliver effective Marketing activities to meet the acquisition objectives of selected Insurance products. You will play a lead role in the development of compelling customer propositions and channel selections - ensuring all activity is delivered compliantly, to plan and within budget. Budget management is essential, as is the ability to derive insights from campaign performance data and report against key metrics.

Personal Assistant - Permanent , Edinburgh (Closing 9th July)

Do you have excellent communication and organisational skills? Do you have previous experience working as a PA? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

The role holder is required to provide regular support by assisting with PA/secretarial and administration duties including diary management, setting up meetings, providing assistance with presentations, arranging travel and the delivery of accurate and timely information, meeting strict deadlines. As well as providing administration duties for the wider department you must be able to prioritise a multitude of tasks.

Risk - 2 Vacancies

Mortgage Credit Risk Manager - Permanent, Edinburgh (Closing 9th July)

Are you experienced in the delivery of Credit Risk Management? Do you have a strong stakeholder management and the ability to drive change? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

The role will initially focus on the design and build of a new mortgage platform working with a core programme team and third party suppliers. Thereafter the role holder will own the on-going development and maintenance of Credit Risk Appetite and Credit Risk policies for Mortgages, working with colleagues in the first line and in third party suppliers to provide assurance that the Bank is operating within policy and appetite whilst optimising the risk: reward relationship.

Head of Fraud Risk - Permanent, Edinburgh (Closing 16th July)

Do you have experience in Fraud/Risk Management at a senior level? Do you have excellent analytical, reporting and problem solving skills? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you will have the responsibility of maximising our data capability in order to optimise the effectiveness of our Fraud Strategy and Policy, across all our products and all of our fraud types. The role will also support in the reduction of fraud losses through effective management and monitoring of models, systems and processes in place.

Colleague and Communications - 1 Vacancy

Learning and Development Manager - Permanent , Edinburgh (Closing 6th July)

Are you an experienced learning & development professional? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role, you’ll be developing a learning and development strategy for the Bank, working closely with the Head of Capability & Resourcing, and senior leaders to establish L&D needs before creating and implementing a plan which supports the desired culture and ambitions of the Bank.

Operations - 1 Vacancy

Risk and Controls Manager - Permanent , Edinburgh (Closing 9th July)

Do you have experience of working within a Risk Framework? Do you have strong analytical and problem solving skills? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

The role holder is required to review new business processes and product developments, positively challenging whether material risks have been identified and an appropriate suite of controls has been designed.

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