Vacancies at Sainsbury's Bank

Please apply for any of the roles below by submitting your salary expectations and CV via the 'Apply now with CV' button.

Customer Service Centre

Customer Service Advisor

Sainsburys Bank is a growing organisation.  We have a strong retail heritage, a remarkable brand and a great reputation for building customer loyalty.  All reasons why being a Customer Service Advisor here is so rewarding.  We have a fantastic opportunity for you to join us in our new Contact Centre in Rosyth, Fife.

Customer Service Team Leader - Permanent, Initially Edinburgh then Rosyth (Closing 2nd April)

Are you passionate about delivering best class Customer Service and driving fair outcomes for the customer? Do you lead by example and are an advocate for delivering excellent customer service? Do you want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

Initially you’ll be involved in working with the operations teams to test our systems, processes and customer experience before we fully open our service to our customers. To do this, you will initially be located at our Lochside Avenue, Edinburgh office working Monday to Friday 9am – 5.10pm before moving to the Rosyth in October 2015. Transport will be available daily to and from the Rosyth Centre car park.

Travel Money

Are you at your best when you’re offering an excellent customer experience? Do you have previous cash handling knowledge? Want to expand on your experience and feel part of a growing financial services brand?

Across our Travel Money Bureaux, we have vacancies for:

Travel Money Advisor

Travel Money, Various in store locations across the UK

Working as a Travel Money Advisor, you’ll be the face of our Travel Money Bureaux for Sainsburys Bank, offering a fantastic service to new and existing customers. You’ll work alone and as part of a team, demonstrating excellent customer service and product knowledge whilst adhering to all compliance procedures.

Travel Money Manager

Travel Money, Field based (Various locations across the UK)

As a Travel Money Manager you’ll be a proactive and resilient leader, providing advice and support to your Travel Money Bureaux for Sainsburys Bank teams based across your allocated area. You’ll lead by example and have a positive outlook and a passion for delivering excellent customer service. You’ll relish the challenge to bring out the best in your team, and you’ll play a key part in driving the business forward.

Click on “apply now” and search for your nearest location on our Group Website Sainsburys.jobs

Travel Money - Assistant Commercial Manager - Permanent, Edinburgh (Closing 17th March)

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

We are looking for someone to support the day-to-day agenda for Sainsbury's Bank Travel Money pricing. This is a commercial and analytical role, with specific focus on pricing and profitability.

Risk - 1 Vacancy

MI Analyst - Permanent, Edinburgh (Closing 16th March)

Are you an experienced Analyst? Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you will be responsible for the development and ongoing production of the Credit Risk monthly management information packs and bad debt reporting. You will manage the organisation of Sainsbury's Bank's monthly Retail Credit Risk Committee, including acting as the committee's minute taker. Liaise with LBG Risk Management teams to ensure that emerging trends and data issues are reported acc

Operations - 1 Vacancy

Payment Operations Team Leader - Permanent, Edinburgh (Closing 26th March)

Are you experienced in the Payments industry? Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you are required to support the development of Payment process design for Sainsbury’s Bank, supporting the delivery of solutions which address business needs. This will include the design and management of the business solutions, including the resulting payments reconciliation, scheme settlement and repair processes.

Following implementation of the Payments function, the role holder will have responsibility for leading an operational team, for one of two Teams within the Payments Operations structure, performing either payment related reconciliation and investigation, manual payment activities or scheme related reconciliation processes and controlling Non Personal Accounts. Ensuring that all processes are embedded and an effective control environment is maintained.

Finance - 2 Vacancies

Finance Manager - Funding - Permanent, Edinburgh (Closing 1st April)

Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

You will act as the primary interface between the Commercial, Finance and Treasury teams to support Treasury Management at Sainsbury's Bank. Through providing this support and challenge, the role ensures the preparation of robust, understood and timely financial plans and analysis to support business planning.

Finance Manager - Modelling - Permanent, Edinburgh (Closing 7th April)

Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

Commercial Finance is a key function within Sainsbury’s Bank. The primary purpose of Commercial Finance is to apply financial and commercial skills, knowledge and expertise to support and challenge the business to drive improved, and sustainable, business performance.

You will be accountable for ensuring that the financial models which ultimately underpin the development of products and strategy to ensure a sustainable bank, are developed, delivered and governed using industry best practice thereby reducing the key operational risk wi

Audit - 1 Vacancy

Audit Manager - Permanent, Edinburgh (Closing 7th April)

Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

The Internal Audit (IA) function adds value to SB by providing assurance on the SB risk management and control processes as they relate to customer, financial or reputational risk. You will be responsible for supporting the Head of Audit (HoA) and Senior Audit Manager (SAM) in delivering an independent and objective risk-based IA service designed to systematically evaluate and improve the SB risk management, control and governance processes.

 

 

Commercial - 1 Vacancy

Bank Coach - Permanent, Guildford and Brighton(South) (Closing 7th April)

Are you experienced in ATM and Travel Money? Want to feel part of a growing financial services brand? Are you able to influence and communicate across all levels?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

We are looking for an experienced Bank Coach to join our Commercial team to deliver key Bank service, operational and regulatory performance targets through a team of Travel Money colleagues, store teams and other third party providers.

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