Vacancies at Sainsbury's Bank

Please apply for any of the roles below by submitting your salary expectations and CV via the 'Apply now with CV' button.

Customer Service Centre

Customer Service Advisor

Sainsburys Bank is a growing organisation.  We have a strong retail heritage, a remarkable brand and a great reputation for building customer loyalty.  All reasons why being a Customer Service Advisor here is so rewarding.  We have a fantastic opportunity for you to join us in our new Contact Centre in Rosyth, Fife.

Travel Money

Are you at your best when you’re offering an excellent customer experience? Do you have previous cash handling knowledge? Want to expand on your experience and feel part of a growing financial services brand?

Across our Travel Money Bureaux, we have vacancies for:

Travel Money Advisor

Travel Money, Various in store locations across the UK

Working as a Travel Money Advisor, you’ll be the face of our Travel Money Bureaux for Sainsburys Bank, offering a fantastic service to new and existing customers. You’ll work alone and as part of a team, demonstrating excellent customer service and product knowledge whilst adhering to all compliance procedures.

Travel Money Manager

Travel Money, Field based (Various locations across the UK)

As a Travel Money Manager you’ll be a proactive and resilient leader, providing advice and support to your Travel Money Bureaux for Sainsburys Bank teams based across your allocated area. You’ll lead by example and have a positive outlook and a passion for delivering excellent customer service. You’ll relish the challenge to bring out the best in your team, and you’ll play a key part in driving the business forward.

Click on “apply now” and search for your nearest location on our Group Website Sainsburys.jobs

Finance - 4 Vacancies

Supplier Assurance Manager - Permanent, Edinburgh (Closing 4th May)

Are you keen to further develop your role within supplier management? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you’ll be responsible for maintaining and supporting the development of supplier assurance plans, working with key stakeholders and Supplier Relationship Managers to ensure supplier risks are identified and managed effectively.

Senior Analyst, Finance Systems - FTC 12 months, Edinburgh (Closing 4th May)

Are you an experienced Finance Systems Analyst? Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

The role involves working as part of the finance and change management team, specialising in planning and implementing change for the Finance area. You will be required to provide support to the finance team within a project environment, working with change management professionals and finance professionals to plan and deliver change to finance business systems and processes. Key tasks will include ensuring new reporting systems deliver to the requirements of finance users, assessing plans and testing system developments prior to implementation.

Information Security Supplier Assurance Manager - Permanent, Edinburgh (Closing 4th May)

Are you experienced in Information Security? Are you passionate about working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you are responsible for the implementation and maintenance of Information Security assurance activities with suppliers including the development of supplier assurance plans, working with key stakeholders and Supplier Relationship Managers. By maintaining effective assurance plans for key suppliers, you will drive best practice across the Bank's supplier base and contribute to the effective assurance over the Bank’s risks with suppliers

Secured Funding Data Analyst - Permanent, Edinburgh (Closing 7th May)

Are you an experienced Analyst? Do you have experience in using SAS and/or SQL? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you are required to develop and implement the secured funding data requirements for Sainsbury’s Bank.

 

Operations - 6 Vacancies

Complaints Team Manager - Permanent, Rosyth, Fife (Closing 27th April)

Are you experienced in managing a Customer Relations team? Are you passionate about working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this new role you will support the Customer Relations Manager in setting up and managing Sainsbury’s Bank Customer Relations function based in Rosyth. You will be contributing to the compliant handling of all Banking complaints, achieving key SLAs, effectively managing workload and performance for the team and meeting DISP handbook guidelines and meeting FOS minimum standards.

IT Risk and Control Manager - Permanent, Edinburgh (Closing 5th May)

Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you will manage IT Risk and Control for the IT department, delivering an embedded Enterprise Wide Risk Management Framework (EWRMF). Positively challenge the effectiveness of Risk and Control Management across IT, helping to ensure that the department operates within the Bank’s policies/standards and risk appetite. In addition to this you will manage the IT control testing and supplier assurance regime.

IT Security Manager - Permanent, Edinburgh (Closing 5th May)

Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

You will manage IT Security oversight in the IT department, delivering a robust assurance process across the Bank’s outsourced IT estate. You will positively challenge the effectiveness of IT Security operational processes across the IT supply chain, helping to ensure that the end-to-end IT environment operates within the Bank’s policies, standards and risk appetite. In addition you will be managing the IT Security control testing and supplier assurance regime.

Head of Design Governance - FTC 12 months, Edinburgh (Closing 1st May)

Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

You will be required to provide a single point of accountability for design governance across Sainsbury’s Bank, including NBP and all BAU and other projects that include process- and IT-enabled change. Ensuring that appropriate design governance environment is defined and operates effectively to deliver the Bank’s strategy for NBP and BAU projects and programmes, in line with the Bank’s needs and risk appetite.

Banking Service Change Manager - FTC 18 months, Edinburgh (Closing 5th May)

Do you enjoy working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you will be responsible for leading LBG and Sainsbury’s Bank initiated operational change, acting as the gateway and driver to all proposed change banking initiatives and projects instigated by service or other departments. Acting as Sainsbury’s Bank’s subject matter expert and project lead, deliver change across service, sales and cost metrics. You will be responsible for embedding a strong and collaborative service change governance framework that yields positive customer focussed outcomes, exceptional customer service, operational excellence, and promotes embedding of Sainsbury’s Bank service strategy, risk appetite and values.

Head of Supply Chain Assurance - Permanent, Edinburgh (Closing 7th May)

Do you have strong management skills? Are you passionate about working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you are required to lead the Supply Chain Assurance team to achieve deliverables across the Bank in line with the Board's risk appetite. Drive an aggregated view of supplier risks and action plans related to Supply Chain Assurance review findings undertaken by the team. And ensuring functional and supplier assurance activity is integrated with the Bank’s Enterprise Wide Risk Management Framework.

Customer - 1 Vacancy

Customer Insights Manager - FTC 18 months, Edinburgh (Closing 5th May)

Are you an advocate of truly exceptional customer service? Do you lead by example in customer interactions and want to coach and develop complaints expertise in this new function? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

You will generate actionable and commercially driven Customer Insights from the Bank's data warehouse to inform and support the business strategy, marketing, product & channel development. Your aim is to deliver extensive exploitation of the customer data warehouse to help turn data into insight & ultimately into income and ensure all areas of Sainsbury's Bank have appropriate understanding of the customer, relative to their role needs

Risk - 8 Vacancies

Senior Fraud Analyst - Permanent, Edinburgh (Closing 27th April)

Are you passionate about preventing fraud? Do you have an eye for detail? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

This role is a key part to the continued success of Sainsbury’s Bank. The role is maximising our data capability in order to optimise the effectiveness of our Fraud Strategy and Policy across all our products.

Fraud Portfolio Manager - Permanent, Edinburgh (Closing 27th April)

Do you have experience of end to end fraud management? Do you like working with fraud framework and methodology for achieving effective risk management? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you will be supported and guided provided to the Head of Fraud in relation to compliance, operational risk and regulatory requirements.

Operational Risk Manager - Permanent, Edinburgh (Closing 27th April)

Are you experienced in managing and implementing risk frameworks? Are you passionate about working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

The role holder will be required to embed our operational risk governance framework to ensure that across the Bank we can demonstrate our management of risk within both policy requirements and agreed risk appetite. Provide consultancy and support to the first line of defence to ensure successful implementation and embedding of risk processes across the first line of defence.

Senior Risk Analyst - Permanent, Edinburgh (Closing 27th April)

Are you experienced in risk? Are you passionate about working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

The role holder will be reporting to the Business Protection Manager, the Senior Risk Analyst will be responsible for assisting with the assurance and oversight of risk and controls for Business Continuity, Incident Management, Physical Security and broader Enterprise Wide Risk Management across the organisation.

Business Protection Manager - Permanent, Edinburgh (Closing 27th April)

Are you experienced in BC, Security and/or Risk? Do you have exceptional communication skills? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

We are looking for an individual to Report into the Head of Business Continuity Management, the Business Protection Manager will be responsible for assurance of Business Continuity (BC), Physical Security and Incident Management controls across the organisation.

Fraud Strategy and Policy Manager - Permanent, Edinburgh (Closing 5th May)

Do you have experience of end to end fraud management? Do you like working with fraud framework and methodology for achieving effective risk management? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you play a key part in the continued success of Sainsbury’s Bank and the growth of the Fraud Team. The role is responsible for working with others in the fraud team to ensure we are maximising our data capability in order to optimise the effectiveness of our Fraud Strategy and Policy across all our products and all of our fraud types. The role will also support in the reduction of fraud losses through effective management and monitoring of models, systems and processes in place.

Head of Risk & Governance & Reporting - FTC 12 months, Edinburgh (Closing 4th May)

Do you enjoy working in a change environment? Want to take a lead role in a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

This role is required to provide a single point of accountability for design governance across Sainsbury’s Bank, including NBP and all BAU and other projects that include process- and IT-enabled change. The post-holder ensures that appropriate design governance environment is defined and operates effectively to deliver the Bank’s strategy for NBP and BAU projects and programmes, in line with the Bank’s needs and risk appetite.

Risk Analyst - Permanent, Edinburgh (Closing 7th May)

Are you an experienced Analyst? Do you have experience in Risk Management? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you are required to lead the development and delivery of accurate analysis and management information for the Enterprise Risk Function, with a key focus on operational risk. Lead the development of risk reporting, consistent templates and user-friendly reporting tools. Ensure the integrity and accuracy of risk data used within the risk system and risk reporting. Provide data to enable analysis of trends and themes.

Trading - 3 Vacancies

Assistant Commercial Manager - FTC 12 months, Edinburgh (Closing 27th April)

Are you experienced in the delivery of savings sales and product management? Do you have a strong stakeholder management and the ability to drive change? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

The role holder will be responsible for supporting the delivery of Savings sales and balances by enabling effective product management and suitable customer communications for our Savings portfolio of products. Stakeholder management and the ability to drive change are key elements to this role.

Senior Savings Forecast and Planning Analyst - Permanent, Edinburgh (Closing 27th April)

Are you an experienced Analyst? Are you passionate about working in a fast-paced change environment? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

You will be working on savings products and be responsible for delivering volume and P&L targets through the design of propositions based on a deep analytical understanding of the customer and product. You will use SAS and SQL to analyse portfolio trends and past campaign performance to provide actionable insight to grow the business. In addition to this you will develop analytical tools to help manage the business (e.g. targeting models, scorecards and segmentations).

Savings Analyst - FTC 12 months, Edinburgh (Closing 27th April)

Are you an experienced Analyst? Do you have experience in SAS and/or SQL? Want to feel part of a growing financial services brand?

At Sainsbury’s Bank, we’re proud to be different, as well as being the first major British supermarket to open a bank, our colleagues, values and inspiring new office create a great working environment where we can focus on our customer needs, satisfaction and service.

In this role you are required to work on savings products supporting the delivery of volume and P&L targets. This will be achieved through the design of propositions based on a deep analytical understanding of the customer and product. You will be supporting the Savings Commercial Team in respect of pricing changes, optimising value creation and retention. The role holder will use SAS and SQL to analyse portfolio trends and past campaign performance to provide actionable insight to grow the business.

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