Online Banking

Accessibility

We want to make sure our website is accessible to everyone – that's why we're working towards complying with Priority 2 of the W3C Web Content Accessibility Guidelines. We're continually improving our website to meet these guidelines.

Our commitment to accessibility

     
Accessibility features provided on this site

These accessibility features are provided:

  • Support for windows reader
  • Support of resizing the text
  • Support for No Java Script

We've designed the site with the following parameters in mind:

  • Page design — best viewed at a screen resolution of 1024 x 768
  • Page structure — header elements structure the pages and make the information clear
  • Stylesheets — keep font sizes consistent, except for graphical text
  • Text — the 'View' option in your browser lets you increase and decrease the size of text to make it easier to read
  • Images — 'Alt' tags on our images describe what the image is
  • Colour — we don’t use colour exclusively to display information
  • Site map — lets you easily see the structure of the website and how it fits together

Operating system and browser compatibility

We recommend you use one of the following combinations of operating system and internet browser:

Operating System Browser
Microsoft® Windows® VISTA
or Windows® 7/8
Internet Explorer v7 or higher*
Firefox v3.6 or higher**
Chrome v11 or higher***
Safari v4 or higher
Apple Mac OS X 10.6
(Snow Leopard)
Internet Explorer v8 or higher*
Firefox v3.6 or higher**
Chrome v11 or higher***
Safari v4 or higher

We carry out internal testing on a selection of operating systems and browsers including Internet Explorer, Firefox and Chrome. Our online banking service should work with all major modern operating systems and browsers.

I have an older machine and browser

If your computer doesn't match the suggested combinations, you may still be able to use our secure online service, but some of the features may not work as expected.

Mobiles and tablets

You can use a mobile or tablet device to access Online Banking but we can’t guarantee that your experience will be the same as on a PC or Mac.

   
* The latest version of this software can be downloaded from the Microsoft® website at http://www.microsoft.com. Any installation difficulties should be referred to Microsoft®.
** The latest version of this software can be downloaded from the Mozilla website at http://www.mozilla.org. Any installation difficulties should be referred to Mozilla.
*** The latest version of this software can be downloaded from the Google website at http://www.google.com/chrome. Any installation difficulties should be referred to Google.

More information

If you'd like more information about web accessibility you can visit:

We are using cookies on this website to enhance your browsing experience. You can read more information on our cookies by clicking the "Find out more about cookies" button. By continuing your journey on this site you consent to the continued use of cookies.

Find out more about cookies

Continue