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security glossary


 
How to protect yourself online What should I be aware of?
Security FAQ Security glossary



adware

Adware stands for advertising-supported software and is software that displays advertisements. Free software sometimes conceals the fact that it carries advertising, it may even install a separate adware program on your computer without telling you. For this reason, it's a good idea to be wary of free software, unless you are confident that the software provider is genuine. Adware is a form of spyware.

anti-virus software

Software which detects viruses and other threats to your computer. The software alerts you when it finds a problem, and either removes the problem from your computer or recommends further action.

authentication

The process we use to verify the identity of individuals signing in to the online service.

browser

Software which allows you to view websites as words and pictures on your screen.
The following browsers are recommended for use with Sainsbury's Bank Online:

  • Internet Explorer v7.0
  • Firefox v2.0 
  • Netscape 6.2+

On Windows platforms only (NT4, 95, 98, ME, 2000, XP) not Macintosh computers.

The service should still work with older version and less common browsers, although we can't guarantee your online experience and we won't be able to investigate any errors you may find.

As new browser versions are released, we will test them for compatibility with our service.

cookies

Small pieces of information which can be placed into your internet browser by a website you have visited. Find out more about cookies

dialog box

These are similar to pop-up windows but are more like a grey box you might see when using Microsoft Windows. They appear on screen to prompt you for a response.

firewall

A system used to protect your computer from unauthorised access by third parties.

internet service provider (ISP)

The company who supplies you with your internet connection, for example, BT Openworld, Tiscali.

key logging software

A program, which causes every keystroke made on the computer to be recorded. The program can remain undetected, recording passwords, e-mail, web sites visited or credit card information.

malware

Malware is a form of spyware and is short for malicious software.

operating system (OS)

A programme, such as Microsoft Windows XP, that enables your computer to operate software e.g. Microsoft Outlook Express.

patch

An update required to correct a fault within the software overlooked at the time it was released. It can also be called a fix.

phishing

Phishing is the name given to the emails that look like they're from your bank. They may include a link to a fake website that tries to obtain your personal login details.
Find out more about phishing

pop-up window

Information that appears in a new browser window and is not voluntarily activated by the PC user. Pop-ups are sometimes used by genuine companies to advertise their products.

spam

Unwanted e-mails offering products and services of dubious benefit. Various types of anti-spam software are available, but the first line of defence may be your own Internet Service Provider, many of whom offer spam-filtering services.

spyware

Software that is installed on your computer as part of another application. It is designed to communicate information from your computer to a third party without your knowledge. Adware and Key Logging Software are forms of spyware. Find out more about spyware.

SSL certificate

SSL signifies Secure Sockets Layer and is an encryption technique for scrambling information (such as bank account details) as it is passed from the sender to the receiver. For a secure transaction to take place, both sides must supply a valid SSL certificate. A web address beginning with https signifies that SSL is in place and therefore that the website is secure.

trojan

Trojans are used by fraudsters to gain access to an individual's PC and record their activities on the internet without their knowledge.Find out more about trojans

virus

A virus is a malicious programme which aims to harm your computer.


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Sainsbury's Finance is a trading name of Sainsbury's Bank plc. Sainsbury's Bank, registered office 33 Holborn London EC1N 2HT
(registered in England no. 3279730) is authorised and regulated by the Financial Services Authority.