How secure is my money?
Sainsbury's Bank plc manages its liquidity and capital base with strong financial processes and controls. We operate under our own independant banking licence and are authorised and regulated by the Financial Services Authority. FSA register number 184514. As such, our depositors benefit independently from the protection offered by the Financial Services Compensation Scheme (FSCS). The FSCS pays compensation up to the limit of £50,000 per person, per institution. More information on the FSCS is available on its website www.fscs.org.uk/.
Can I set up direct debits or standing orders from my savings account?
No, this account is specifically for savings, although you can transfer money into a nominated account in your name, by telephone or by using online servicing.
Can I discuss my partners account?
To comply with the Data Protection Act, we can only discuss accounts or online registration with the account holder unless a valid Power of Attorney Document has been registered with Sainsbury's Bank.
Can I have my salary paid into my savings account?
Yes, just give your employer your sort code and account number once your account is open and your salary can be paid in directly.
How can I register for gross interest?
Find out how to register for gross interest.
How can I advise Sainsbury's Bank of a change to my address?
You can change your address online if you are registered for online servicing. Alternatively, you can call us on 08453 055 888*, Monday to Friday, 6am 10pm, Saturday and Sunday 8am 8pm, or by writing to us at Sainsbury's Bank, Teviot House, 41 South Gyle Crescent, EDINBURGH, EH12 9BD
How can I change the account holders on my account?
By writing to us at Sainsbury's Bank, Teviot House, 41 South Gyle Crescent EDINBURGH, EH12 9BD
How we advise you about rate changes?
In line with Banking Code, whenever our rates change we will let you know by:
- Updating our web site
- Publishing our new rates in at least 3 national daily newspapers
- Or, by writing to you
What browsers are supported by this website?
The standard support browser versions are:
- Internet Explorer v7.0
- Firefox v2.0
- Netscape 6.2+
On Windows platforms only (NT4, 95, 98, ME, 2000, XP) not Macintosh computers.
*Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Calls from BT landlines will cost a maximum of 3.36 pence per minute. The price of calls from other telephone companies will vary.
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