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Travel Money Terms and Conditions

Sainsbury's Travel Money online and instore is provided by Travelex Agency Services Limited, registered number 4621879, and whose registered office is 65 Kingsway, London WC2B 6TD. Sainsbury's Travel Money ordered by telephone is provided by Travelex Currency Services Limited, registered number 03797356, and whose registered office is 65 Kingsway, London WC2B 6TD.

Cash Passport™ - instore only

Some ATM operators may charge a withdrawal fee or set their own withdrawal limits – however the Cash Passport™ issuer will not charge you a withdrawal fee on ATM transactions. This is Cash Passport™ is issued by R. Raphael & Sons plc, pursuant to license by MasterCard International. MasterCard® and the MasterCard® Brand Mark are registered trade marks of MasterCard International Incorporated.

Buy Back Plus

The Buy Back Plus fee of £3.99 applies to each item on your order (that is, to foreign currency bank notes and/or Travellers Cheques, with the exclusion of Cash Passports). Should you decide not to buy Buy Back Plus for your entire order, please divide your purchase into two separate transactions - one for which you require Buy Back Plus and one for which you do not require Buy Back Plus. An additional administration fee of £1.99 applies to online orders under £100. Buy Back Plus is not available on Cash Passport™ prepaid currency card. Only available at instore bureaux or on online orders collected instore. Not available on phone orders.  Terms and conditions apply.

Nectar points

  • Customers can collect Nectar points on all instore and online purchases of foreign currency, including orders for Cash Passport™ prepaid currency card and travellers' cheques. Excludes orders placed over the telephone.
  • The number of Nectar points collected is based on the value of the currency transaction: 5 points are collected for transactions between £0 and £249.99; 10 points for transactions between £250 and £499.99; 20 points for transactions between £500 and £799.99 and 50 points for transactions of £800 or more. 
  • To qualify for Nectar points a Nectar card must be presented at the point of purchase instore. For online orders, a Nectar card number must be entered at the time of purchase.
  • Points may take up to 60 days from time of purchase to appear on your account.
  • The collection and use of Nectar points is governed by the Nectar Collector Rules set out in the registration pack and available at www.nectar.com.
  • Sainsbury's Bank reserves the right to alter, cancel or withdraw this offer without prior notice.

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Home delivery information

Order confirmed* Order delivered
Before 2pm Monday - Thursday Next working day
After 2pm Monday to Wednesday Second working day
After 2pm Thursday and before 2pm on Friday Saturday or Monday (Saturday deliveries not guaranteed)
After 2pm Friday and anytime Saturday to Sunday Tuesday
*2.30pm for phone orders. Add one extra day for delivery of all orders placed on bank holidays. No deliveries are made on Sundays. Regional exceptions apply.

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Delivery charges

Delivery charges (minimum order £100): £4.75 on orders £100 -£299.99; £2.35 on orders £300 - £499.99; free on orders of £500 or more. A £1.99 administration fee applies to all online orders under £100 for collection instore.

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Sainsbury's Finance is a trading name of Sainsbury's Bank plc. Sainsbury's Supermarkets Ltd is an appointed representative of Sainsbury's Bank plc.
Sainsbury's Bank plc, Registered Office, 33 Holborn, London EC1N 2HT (registered in England, no. 3279730) is authorised and regulated by the Financial Services Authority (FSA). Register no. 184514. The Financial Services Authority does not regulate Loans and Credit Cards.
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