Brexit - latest update


The UK may soon be leaving the EU. This process is often known as 'Brexit'. It's still not clear how or when Brexit will happen exactly but either way, it may cause degrees of travel disruption.

Will Brexit affect my holiday?

Whether you have already booked your holiday or beginning to think about where you want to go, you will probably be thinking what impact Brexit will have.

Here, we have summarised what you need to know when it comes to your Travel Insurance and Brexit. In addition to this, we will be posting regular updates for you as the Brexit situation changes.

What does this mean for your Travel Insurance with Sainsbury’s Bank?

If you have Travel Insurance with us, the table below shows what the relevant cover is for each of our products, please note some are optional:

Covered For Silver Gold Platinum Essential Standard (optional) Premier (optional)
Cancellation tick
tick
tick
tick
tick
tick
Missed Departure tick
tick
tick
tick
tick
tick
Delay tick
tick
tick
tick
tick
tick
Disruption cross
tick
tick
cross
cross(optional)
cross(optional)
Medical Repatriation tick
tick
tick
tick
tick
tick

Policy limits and excesses may apply to the tables above, please see your policy documents for full details.

Cancellation

If your holiday is cancelled due to Brexit matters, please contact the following in the first instance:

  • If you booked your flight and accommodation direct with an airline or other provider, you may be able to get a refund from them. Also, it might be worth checking the cancellation conditions for your hotel or accommodation.
  • If you booked through a travel agent, contact them as you’re likely to have ATOL protection.
  • If you paid by credit card or PayPal, you may be able to claim your costs back.

Medical cover

The European Health Insurance Card (EHIC) may no longer be valid if there is a ‘no-deal’ Brexit. Currently, Ireland, Portugal and Spain have agreed to offer EHIC terms to UK residents temporarily staying there until December 2020 regardless. If it is a ‘deal’ Brexit, all the EU countries will support EHIC terms until December 2020. Your travel insurance with us gives you the comfort of being covered for emergency medical treatment (up to the limits shown on your Policy Schedule) whilst abroad. Please contact the 24-hour emergency help-line for assistance, if you need emergency treatment.

Are you thinking of changing your holiday dates?

If you are still worried and would prefer not to travel at this time, let us know now and we can ‘defer’ your insurance provided that the new holiday is taken within six months of the date you originally booked. If you decide that you would rather take your break outside the EU, we are happy to update your cover to your new destination for you if you pay any difference in premium, subject to our underwriter’s acceptance.

Enquiries such as delaying when you take your trip or changing your holiday destination, email us: travelservice@insurance-sainsburysbank.co.uk or call us on: 0345 305 2622

For claims regarding travel disruption caused by Brexit please email: info@csal.co.uk

Or call: + 44 (0) 1702 842 547

For non-Brexit related queries please contact our services as follows:

Lines are open: 8am to 7pm Monday to Friday and 9am - 5pm Saturday. Closed Sundays and Bank Holidays. Calls may be monitored or recorded. Calls are charged at local rates from landlines and mobiles.

Other useful tips:

  • Medication - If you are on medication, ensure you have enough supplies just in case your return trip is delayed or cancelled, and carry them with you in your hand-luggage.
  • Passport - When travelling to the EU post Brexit, the UK government recommends you have six months left on your passport, on the date of arrival in an EU country.
  • Before leaving home - check with your airline, tour operator or travel agent that your planned journey has not been affected by any Brexit related issues.
  • Travel Arrangements – ensure you benefit from the most comprehensive consumer protection by booking packaged holidays via an ABTA member or an agent that has ATOL protection.

Useful websites: