Contact us

Our UK based, dedicated support team are available to answer questions on our products, services, case updates, technical issues and any other general enquiries.

Give us a call: 0345 111 8001

 We’re open 8am to 6pm Monday to Friday and 9am to 1pm on Saturdays.

 Calls may be recorded for security purposes and monitored under our quality control procedures and are charged at local rates from landlines and mobiles.

If you have a hearing or speech impairment, you can also contact us via the Text Relay service (Next Generation Text). Please dial 18001 followed by the number that you’re calling.

You can write to us at:

Sainsbury's Bank
PO Box 108
Gateway House
Gargrave Road
BD23 9EX

We can only reply to emails that are for a general enquiry. Please don’t send emails about specific cases or any that include customer data. If you have a question about a specific case we’d recommend you call us.

Email us:

We are currently doing business with London and Country, Mortgage Advice Bureau, Stonebridge, Alexander Hall, SPF Private Clients, Springtide, First Mortgage Direct, Openwork, Quilter Financial Planning, Positive Solutions, Sesame, PRIMIS, 2Plan, Personal Touch Financial Services and Mortgage Intelligence. Get in touch with one of our Business Development Managers to talk about our mortgage products.

Sarah-Jane Robinson - Business Development Manager - Scotland and Northern Ireland

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Barry Jameson - Business Development Manager - North East and Cumbria

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Debbie Ross - Business Development Manager - North West and Midlands

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James Enos - Business Development Manager – South West and Midlands

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Margarita Genovesa - Business Development Manager - London and South East

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Amar Mashru - Business Development Manager - London and South West

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For all other postcode areas and if you are unable to reach our field based Business Development Managers listed above, please call our desk based Business Development Managers team on 0131 286 0988 for any new enquires.

In addition, If your call is in connection with an existing application in progress, our dedicated Broker Support team is available on 0345 111 8001 from 8am to 6pm Monday to Fridays, and 9am to 1pm on Saturdays.