Pet Insurance


Provided by Allianz Insurance plc

*25% off online is an introductory offer available to new customers with a Nectar card who buy online. New customers without a Nectar card will receive a 20% introductory online discount. Sainsbury's Bank reserves the right to alter, cancel or withdraw the offer without prior notice.

Sainsbury's Pet Insurance

Loveable, funny and full of character, our pets are as individual as we are and now there’s an insurance product that understands just how different our pets can be. And it’s a great way to protect against unexpected and often expensive vet bills.

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Sainsburys Pet Insurance lets you build a policy that’s right for you and your pet.


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Dog Insurance

Pet Insurance that treats your dog as an individual.

Find out more

Cat Insurance

Cover from top to tail to make sure they’re protected.

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Multi-pet Insurance

Flexible Pet Insurance to suit you and your pets' needs.

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Additional Cover

Additional cover options so you can tailor a policy that’s right for you and your pet.

Find out more

Helpful Guides

Helpful hints and tips on all things ‘Pet’ to help you make the best choices for them.

Find out more

^£30 to spend instore is an introductory offer available to new customers who get a quote and purchase a Sainsbury's Pet Insurance policy between 30/09/14 and 29/12/14. Quote must have originated on the Sainsbury's Bank website or on the telephone. Quotes and subsequent accepts from price comparison sites will not be eligible for the £30 worth of coupons offer. We will aim to issue the coupons within 60 days of the policy start date. If your policy is cancelled within this period your coupons will not be issued. Limited to issuing one set of coupons per policy, duplicate coupons will not be issued. Offer is six £5 coupons with varying validity dates, Coupons may only be used at point of purchase as per terms specified on front of coupon. Hand the coupon to the cashier and, provided you have spent at least £5 in one transaction and the conditions are met, the amount will be deducted from your bill. Coupon valid on instore purchases only. This coupon is not valid for purchases made via Sainsbury’s websites. Coupons cannot be used for spirits and liqueurs, cashback or purchases made from the National lottery stand, tobacco kiosk, vending machines, concessions, or purchases of baby milk products, gift cards, prescription medicines, saving stamps, phone cards, mobile phone vouchers, charity items or fuel, or against online delivery charges. If you have a coupon valid for an age related product, you must be aged 18 years or over to redeem. Not to be used in conjunction with any other offer and is non transferable. Sale, auction or tendering of this coupon for money or otherwise is specifically prohibited. Photocopies are not accepted. This coupon has no cash value. No change will be given. Only one coupon for this offer may be used per transaction. Sainsbury’s reserve the right to retract the offer at any time.

**Nectar millionaire prize draw terms and conditions If you complete a quote but do not wish to enter this prize draw then please visit sainsburysbank.co.uk/millionaire and complete the form with your details. 1. Entry into the prize draw is gained by obtaining a pet insurance quote by calling Sainsbury's Bank or visiting sainsburysbank.co.uk direct between 13th - 31st October 2014. Subject to underwriting criteria. Excludes quotes obtained via comparison websites. The provision of one million Nectar points is subject to the winner supplying a valid Nectar card number when obtaining their quote. 2. Quotes obtained from comparison sites will not be entered into the prize draw. 3. Only the first pet insurance quote registered against each Nectar account will qualify to be entered into the prize draw. 3. Northern Ireland - no purchase necessary. 4. Entries must be received by 11.59pm on 31st October 2014. Any entries received after the closing time will not be counted. 5. Entrants must be aged 18 years or over and resident in the UK. 6. Employees of Sainsbury's Supermarkets Ltd, Sainsbury's Bank, Sainsbury's Veterans, the employees of designated pet insurance providers respective subsidiary companies and agents are excluded. 7. The first entry drawn at random by an independent judge from all valid entries received by the closing date will win the one million Nectar points. There will be one winner only. 8. The prize consists of one million Nectar points and these will be awarded to the winner by crediting the Nectar points to the Nectar card used to enter the promotion within 30 days of the prize draw closing date. 9. There is no cash alternative to the stated prize. 10. The winner will be notified in writing by 20th November 2014. 11. Acceptance of the prize will be deemed as permission by the winner for Sainsbury's Bank to take publicity photographs and interview the winner and for these to be used by Sainsbury's Bank in any media publication they wish for the publicity of the promotion. 12. The prize winner's name and county address will be available from: Sainsbury's Bank Pet Insurance, Sainsbury's Bank, Megapoints Millionaire Prize Draw, Sainsbury's Bank, 3 Lochside Avenue, Edinburgh Park, Edinburgh EH12 9DJ between 1st December - 31st December 2014, provided a stamped addressed envelope is enclosed. 13. The judge's decision is final. No correspondence will be entered into. 14. The promoter of this offer is Sainsbury's Bank, 3 Lochside Avenue, Edinburgh Park, Edinburgh EH12 9DJ. 15. The promoter has the right to dispose of the prize after reasonable efforts have been made, without success, to contact the allocated winner.

Retrieve a Quote

Additional Cover

Sainsbury’s Pet Insurance, provided by Allianz Insurance plc, lets you build a policy that suits you and your pet's needs. There are three policy levels to choose from as well as additional cover options available to ensure you remain in control of your pet's cover. 

Please note cover limits and conditions apply.

For full cover details please read the policy documents.

Additional cover options

Loss Cover:

Cover designed to help you afford to remember and commemorate your pet in the event of bereavement.

  • Death from Injury
  • Death from Illness
  • Cremation
Loss Cover StandardPremierPremier Plus
Death from injuryup to £1,000up to £1,500up to £1,500
Death from illnessup to £1,000up to £1,500up to £1,500
Cremationup to £100up to £100up to £100

See policy documents for full details.

Safe Return:

Designed to give you peace of mind that if your pet goes missing, your cover will provide support to help find them as well as emergency boarding fees should you become ill and need someone to look after your pet.

  • Theft or straying
  • Advertising and reward
  • Emergency boarding fees
Safe ReturnStandardPremierPremier Plus
Theft or strayingup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Advertising & rewardup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Emergency boarding feesup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year

See policy documents for full details.

Holiday Cover:

Provides cover should your pet be taken ill whilst you're away on holiday, is not allowed back into the UK after travelling, or if you need to return home in an emergency after your pet becomes ill.

  • Trip cancellation
  • Quarantine and loss of travel documents
  • Emergency repatriation
Holiday CoverStandardPremierPremier Plus
Trip cancellationup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Quarantine & loss of travel documentsup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Emergency repatriationup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year

See policy documents for full details.

Existing Customers

Welcome back! We want to make sure you find out all you need to know about managing your Sainsbury's Pet Insurance policy.

Policy renewals or amendments

If you want to renew or make any amendments to your policy please call one of the following numbers:

  • For customers who took out their policy after 2nd September 2013, please call 0808 172 6472
    (your policy number will begin with either SBNB or SBTF)

Lines are open: 8am-8pm Mon to Fri and 9am-5pm Sat.
Calls may be monitored and recorded. Calls are free from a landline only.

  • For all other customers please call 0800 533 5911

Lines are open: Mon - Fri 8am-9pm, Sat 9am-6pm and Sun 10am-2pm.
Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Calls are free from a landline only.

For all other questions or queries

For queries regarding your policy please visit our pet insurance customer support pages.
 
You will be able to:

  • Find out how to make a claim
  • Browse the frequently asked questions
  • Find the contact numbers you need
  • Learn more about your policy

Helpful Guides

Click on the links below for access to helpful guides and information to help make owning your pet a healthier and happier experience.

Guides:

Microchipping

Vets explained (PDF - 408KB)

Guide to dog rehoming (PDF - 727KB) 

Pet Insurance vs Self Insuring

Pets and Holidays

Pet Insurance Made Simple

Pet Health and Wellbeing

Pet Insurance Glossary

What do I do if my pet goes missing?

To ensure our customers have the guidance they need to make the right decisions for them and their pet, we will update this section of our site on an ongoing basis.

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