Pet Insurance


Provided by Allianz Insurance plc

*25% off online is an introductory offer available to new customers with a Nectar card who buy online up to and including 24th April 2014. See full terms & conditions on our product pages.

Sainsbury's Pet Insurance

Loveable, funny and full of character, our pets are as individual as we are and now there’s an insurance product that understands just how different our pets can be. And it’s a great way to protect against unexpected and often expensive vet bills.

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Sainsburys Pet Insurance lets you build a policy that’s right for you and your pet.


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Dog Insurance

Pet Insurance that treats your dog as an individual.

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Cat Insurance

Cover from top to tail to make sure they’re protected.

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Multi-pet Insurance

Flexible Pet Insurance to suit you and your pets' needs.

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Additional Cover

Additional cover options so you can tailor a policy that’s right for you and your pet.

Find out more

Helpful Guides

Helpful hints and tips on all things ‘Pet’ to help you make the best choices for them.

Find out more

^ 5,000 Nectar points (worth £25 to spend) is an introductory offer available to new Pet Insurance customers with a Nectar card who buy direct via Sainsbury's Bank online or by phone up to and including 24th April 2014. Points will be issued 60 days after the policy start date and are in addition to current offers. If you cancel within this period your points will not be issued.

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Additional Cover

Sainsbury’s Pet Insurance, provided by Allianz Insurance plc, lets you build a policy that suits you and your pet's needs. There are three policy levels to choose from as well as additional cover options available to ensure you remain in control of your pet's cover. 

Please note cover limits and conditions apply.

For full cover details please read the policy documents.

Additional cover options

Loss Cover:

Cover designed to help you afford to remember and commemorate your pet in the event of bereavement.

  • Death from Injury
  • Death from Illness
  • Cremation
Loss Cover StandardPremierPremier Plus
Death from injuryup to £1,000up to £1,500up to £1,500
Death from illnessup to £1,000up to £1,500up to £1,500
Cremationup to £100up to £100up to £100

See policy documents for full details.

Safe Return:

Designed to give you peace of mind that if your pet goes missing, your cover will provide support to help find them as well as emergency boarding fees should you become ill and need someone to look after your pet.

  • Theft or straying
  • Advertising and reward
  • Emergency boarding fees
Safe ReturnStandardPremierPremier Plus
Theft or strayingup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Advertising & rewardup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Emergency boarding feesup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year

See policy documents for full details.

Holiday Cover:

Provides cover should your pet be taken ill whilst you're away on holiday, is not allowed back into the UK after travelling, or if you need to return home in an emergency after your pet becomes ill.

  • Trip cancellation
  • Quarantine and loss of travel documents
  • Emergency repatriation
Holiday CoverStandardPremierPremier Plus
Trip cancellationup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Quarantine & loss of travel documentsup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Emergency repatriationup to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year

See policy documents for full details.

Existing Customers

Welcome back! We want to make sure you find out all you need to know about managing your Sainsbury's Pet Insurance policy.

Policy renewals or amendments

If you want to renew or make any amendments to your policy please call one of the following numbers:

  • For customers who took out their policy after 2nd September 2013, please call 0808 172 6472
    (your policy number will begin with either SBNB or SBTF)

Lines are open: 8am-8pm Mon to Fri and 9am-5pm Sat.
Calls may be monitored and recorded. Calls are free from a landline only.

  • For all other customers please call 0800 533 5911

Lines are open: Mon - Fri 8am-9pm, Sat 9am-6pm and Sun 10am-2pm.
Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Calls are free from a landline only.

For all other questions or queries

For queries regarding your policy please visit our pet insurance customer support pages.
 
You will be able to:

  • Find out how to make a claim
  • Browse the frequently asked questions
  • Find the contact numbers you need
  • Learn more about your policy

Helpful Guides

Click on the links below for access to helpful guides and information to help make owning your pet a healthier and happier experience.

Guides:

Guide to dog rehoming

Pet Insurance vs Self Insuring

Pets and Holidays

Pet Insurance Made Simple

Pet Health and Wellbeing

To ensure our customers have the guidance they need to make the right decisions for them and their pet, we will update this section of our site on an ongoing basis.

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