You'll get an annual loan statement. It'll be posted to you around a year after you took out your loan.
If you're registered for online banking then you can look at your statement online. For quicker access to your statements and to help us help the environment, you can choose to go paperless. You can do this using online banking. Just select 'My Details' and then 'Correspondence preferences'.
If you applied for your loan before 10 December 2017
You'll get an annual loan statement on the anniversary of receipt of your new sort code and account number.