Terms and conditions
*Nectar members receive better exchange rates on single purchase transactions of all available foreign currencies. Excludes travel money card home delivery orders and online reloads. Exchange rates may vary depending on whether you buy instore and online.
You need to tell us your Nectar card number at the time of your transaction. No cash alternative is available. This offer is governed by English law and we reserve the right to change or cancel it without notice.
†For Euro, US Dollar and Travel Money Card only:
If you selected same-day collection your order will be available 4 hours from the initial order confirmation email received or if your order was placed before 6am then the earliest your order will be available to collect is from 10am. Please allow at least 4 hours for your order to be processed. Remember to check the bureau opening hours before collecting your order.
If you selected tomorrow or a future date your order will be ready from 10 am on your chosen collection date.
For all other currencies
Your order will be available from 2pm on your chosen collection date.
Your order should be collected within 72 hours or will be subject to cancellation..
**You can order currency for a secure home delivery by 1pm on the day of your choice by Royal Mail (Mon- Sat). For next day delivery your order needs to be confirmed before 2pm (Mon- Fri). Please note that whilst Royal Mail make every effort to delivery on schedule, we cannot guarantee this as it is beyond our control. Highlands and Islands (including Channel Islands) are not guaranteed next day delivery. Delivery is free on all cash orders £400 or more (£4.99 for orders between £100 and £399.99). The minimum order for home delivery is £100. The delivery day quoted is dependent on the order day being a working day; if one of those days is a public holiday then additional day(s) will be added accordingly. All home delivery orders are sent via Royal Mail Special Delivery, unless we advise you otherwise, to your billing address, and a signature will be required upon delivery. A valid telephone number is required for home delivery.
^Up to 20% discount applies when you tell us your Nectar card number. Discount doesn't apply to premiums for pre-existing medical conditions, enhanced gadget cover or enhanced Covid-19 cover. Offer may be altered or withdrawn at any time without prior notice.
Sainsbury’s Bank Travel Money Card is issued by PrePay Technologies Limited pursuant to license by Mastercard International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Sainsbury’s Bank Travel Insurance is underwritten by Great Lakes Insurance SE (GLISE) a German insurance company. UK Branch office: Plantation Place, 30 Fenchurch Street, London, EC3M 3AJ, company number SE000083. Authorised by Bundesanstalt für Finanzdienstleistungsaufsicht and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority: register number 769884. Details about the extent of GLISE’s authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from the insurer on request.
Sainsbury’s Bank Travel Insurance is sold and administered by Hood Travel Limited, registered at Companies House 08318836. Hood Travel is authorised and regulated by the Financial Conduct Authority under registration number 597211. Hood Travel Limited’s registered address is at 2nd Floor, Decora Court, Tylers Avenue, Southend-on-Sea, Essex, SS1 2BB.