expanded About us

About us


We're proud to be the UK's first supermarket bank and we're proud of our heritage.

Everyone is welcome at the Sainsbury’s, and we’re proud to be an equal opportunities employer that champions a diverse and inclusive culture that reflects the diversity of the communities we serve.

We’re here to be the provider of Financial Services for loyal Sainsbury’s and Argos customers. And we’re focussed on being an agile, capital and cost-efficient provider of simple, mobile-led financial services.

We offer Sainsbury’s shoppers great deals and rewards for choosing to shop and bank with us. We provide a range of award winning products including credit cards, savings and loans, travel money and car, home, pet, travel and life insurance which we provide online and by telephone. We also offer Argos customers the Argos Card , which enables them to spread the cost of their purchases in Argos, as well as Argos Care for when breakdowns and accidents happen.

We have travel money bureaux at various Sainsbury's supermarkets across the UK and a large ATM estate.

Nectar card holders receive additional points and preferential rates across a range of products.

We’re delighted you’re thinking about joining us. On these pages you’ll find some info about what it means to join our team.

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Locations

Our new ways of working offer colleagues a blend of home and office working.

Head Office for Sainsbury’s Bank is based at Edinburgh Park, South Gyle, Edinburgh which is easily accessible by train and bus and is a short drive to Edinburgh International Airport, making it an ideal office location for locals and commuters alike. In our Lochside building the majority of our central business roles are located here including our Trading, Customer, Risk, Finance, Audit, HR and Operations business areas.

Edinburgh

  • Our Address is: 3 Lochside Avenue, Edinburgh Park, Edinburgh, EH12 9DJ
  • To view us on a map, please click here

Our other locations are -:

London (Holborn)

  • Our Address is: 33 Holborn, London, EC1N 2HT
  • To view us on a map, please click here

Milton Keynes

  • Our Address is: 489-499 Avebury Boulevard, Saxon Gate West, Milton Keynes, MK9 2NW
  • To view us on a map, please click here

Manchester

  • Our Address is: Arndale House, Manchester, M4 3AL
  • To view us on a map, please click here

Widnes

Coventry

  • Our Address is: Ansty Park, Unit 1, Draken Drive, Coventry CV7 9RD
  • To view us on a map, please click here

Many of the larger Sainsbury’s supermarkets across the UK have our colleagues who look after our Travel Money customers in bureaux across England, Wales, Scotland and Northern Ireland.

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Great place to work

Great place to work


We aim to make our Bank a great place to work for all colleagues.

It’s an exciting time to join us as our customers seek more and more innovative services and technology, being part of one of the UK’s most trusted brands brings our colleagues exciting opportunities to fulfill their potential.

We want our people to develop their skills and knowledge to be the best they can be, learning from each other, their managers and through structured learning activity that develops behavioural and technical capability.

Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role, including flexible working options such as job shares and part time working.

We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours within their working days, giving plenty of time and space for life outside of work whilst delivering against our business goals.

We want our colleagues to stay with us because they feel valued and stimulated. Because of this, they’ll recommend us as a great place to work. It feels different to work at our Bank because our values guide everything we do and we have a warm culture where inventive collaborative thinking is encouraged.

Our community


The Sainsbury’s Group Values and 20x20 sustainability commitments https://about.sainsburys.co.uk/making-a-difference/our-values underpin our approach to what we do, and how.

By acting in the best interests of all our stakeholders, we can make a sustainable and positive contribution to our community.

We also know that playing an active and supportive role in our community is really important to our colleagues. It makes us all feel good to know we’re doing something for someone else.

Our approach centres on:

  • Our colleagues
  • Our customers
  • Our operations
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Women in Finance Charter



Women in Finance Charter

The Women in Finance Charter was created by HM Treasury to support and motivate finance companies to implement specific activity that, over time, will help to address the gender imbalance at senior leadership levels.

In 2018 Sainsbury’s Bank, including Argos Financial Services, signed the Charter, in line with Sainsbury’s Group’s aspirations to be the most inclusive retailer, where people love to work and shop.

We want ours to be an environment where everyone feels included and valued for who they are. Increasing the diversity of our leadership team is an important part of our plans to achieve this.

We have made the following commitments: -

  1. Brian Monaghan, our Audit Director, is our executive team member who is responsible and accountable for gender diversity and inclusion
  2. Our target is that at least 40% of senior role holders will be female by 2024
  3. We will publish our progress against our target annually
  4. Each of our executive team have performance objectives relating to this target.

The activities we’re undertaking to achieve our gender targets are fundamentally about fairness, equality and inclusion for men and women. We have more women than men in lower level roles and fewer in our most senior roles and we want to rebalance this.

Increasing gender diversity of our senior leaders will support the diversity of ideas and views that inform decision-making. This leads to understanding our customers better, enabling us to provide the very best services and continuous innovation to drive even better experiences going forward. When we signed up to the Charter in September 2018 we had 27% female representation. Since then, the shape of the organisation has changed and we have updated the population we classify as senior management to best represent the leaders and decision makers in our business. As of September 2020 we have 33% female representation in senior management. In recognition of our ambition for our senior management population to be more representative of our overall population we have amended our target to 40% female representation by 2024. We believe we are on track to meet our Charter target by our deadline.

And as importantly, when colleagues see diverse role models and behaviours, they feel more likely to succeed at work whilst remaining true to themselves. They don’t have to ‘fit a type’ to progress in our organisation – whether that be broadening skills and knowledge, or moving up levels.

Diversity and inclusion at Sainsbury’s:


Diversity and inclusion are important to us – to find out more about our approach at Sainsbury’s, click Diversity and inclusion.