We’ve included a wide range of benefits in our holiday cover for pets.
Our insurance covers your pets for 90 days abroad each year. They’re insured anywhere, so long as they’re in a country named in the PETS (England) Order 1999*, and you comply with all its rules including those on passports, microchipping and vaccinations.
Overseas vet fees
Overseas vet treatment is simply an extension of your standard vet fees cover – so all the same treatments are covered and any payment is part of your total maximum benefit for vet fees.
As long as the treatment is carried out by a veterinary surgeon registered and working in a country covered by the PETS, we’ll reimburse you the cost of treatments.
They’re on hand, day and night, to help with any non-emergency queries about your pet’s health and wellbeing – wherever you are in the world.
Make a claim
If you’re in a country covered by the PETS, please give us a call on 0344 543 1032 to make a claim. Alternatively, log in to My Pet Portal.
We’re here Monday to Friday, 8am–6pm and Saturday, 9am–1pm. Calls are charged at local rates from landlines and mobiles and may be monitored and recorded.
You’ll need to provide:
Evidence from the treating vet that your pet was too ill to travel home as scheduled when claiming for additional accommodation and repatriation costs
Evidence your dog was microchipped before going abroad
Receipts and bills for all the expenses claimed
Make a claim for overseas vet fees
When you make a claim for overseas vet fees, you’ll need to provide us with:
A receipt endorsed with the address and telephone number of the veterinary surgery who provided the treatment
A copy of your pet’s passport
A copy of veterinary notes from the treating vet
It’s a good idea to make sure your vet is happy to provide these details before they treat your pet.
What is the Pet Travel Scheme?
The Pet Travel Scheme, also known as PETS*, is a scheme set up to make it easier and safer to travel abroad with pets.
Designed to stop the spread of rabies and other diseases, PETS allows you to take your pet in and out of specific countries without quarantine. This is as long as you meet certain criteria, for example, having the right documentation, identification and vaccinations.
With our cover for overseas vet treatment, you’ll be insured for a maximum of one year while in any of the countries included in the PETS, as long as you meet all the requirements.
Helpful pet guides
Looking for some light holiday reading? Check out our handy guides for you and your pet.
Pet health and wellbeing
Keep your pet healthy and happy – at home or abroad
Pets and holidays
All you need to think about when taking your pet on holiday
United Kingdom of Cats and Dogs
Find out how pet ownership in your area compares to the rest of the nation
If you’ve got a question about veterinary fees or travelling abroad with your pet, we might just have the answer.
If you want pet insurance that helps covers the cost of vet fees abroad, you’re in the right place. Double check our policy documents to make sure you’re happy with the terms of our cover – then get going with your quote.
Sainsbury's Bank plc, Registered Office, 33 Holborn, London EC1N 2HT (registered in England and Wales, no. 3279730) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (register no. 184514). Sainsbury's Supermarkets Ltd is an appointed representative of Sainsbury's Bank plc.
Sainsbury's Bank plc acts as an introducer to Pinnacle Insurance plc who is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (register number 110866). Registered Office: Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire, WD6 2XX. Sainsbury’s Bank plc and Pinnacle Insurance plc are not part of the same corporate group.