Use the 'Quick transfer' option to move money between your Sainsbury's Bank savings accounts. These transfers will arrive in your account straightaway.
Make a payment
If you request the transfer before 5pm on a business day, the money will arrive on the same day. If it’s after 5pm, it’ll arrive the next business day.
You can’t send money to another person. When you set up a new payee, a check is done in the background, to make sure the money is being sent to an account in your name. If we can’t confirm this, you’ll get a message telling you our validation check has failed. Please try sending the money again to an account in your own name.
If the validation check fails and the receiving account is in your own name you’ll need to send us an original statement for that account along with what you’d like the payment reference to be. Once we have the information, we’ll set up your payment mandate and you’ll be able to make a payment within 2 working days.
If you already have a payment mandate set up to another person, you can continue to make payments to that account. However, we won’t be able to make any changes to the account details. If the account details change the mandate will need to be cancelled.
Making a payment to your Sainsbury’s Bank Credit Card
You can pay the minimum amount, statement balance, total balance or another amount using online banking:
Just click on 'Make a payment' on the 'My accounts' summary page and then enter your debit card details.
How to recover a payment made in error from your Sainsbury's Bank account
If you make a payment in error, whether it's the wrong amount, account or payee, please let us know as soon as possible by calling 08085 40 50 60.
Under the Credit Payment Recovery rules we’re able to contact the bank to which you have sent the money, to request it is returned. The receiving bank will protect the money sent and arrange to return it within 20 days of the request. This time delay allows the receiving customer to contact their bank; if they believe the money received should have been received by them, before it is returned. If the full amount is no longer available in the account the receiving bank will protect and return what it can whilst contacting their customer to pay the remainder. If the money was sent more than two months ago, the receiving bank must contact their customer to obtain authorisation, before returning the money sent in error.
Payments received in error
If we are advised by another issuing bank, that a Faster Payment or BACS payment credited to your account was sent in error, we're obliged under the Credit Payment Recovery rules to return the full amount. Once advised, we'll remove the money from your account and write to advise you of this. We'll then hold the money for 15 days to give you time to contact us if you feel that the payment should have been received into your account, before returning it to the bank.
If there are insufficient funds in your account to return the full amount to the issuing bank, we'll move the available money and write to you to request that you pay the additional money to enable us to return the full payment.