How could the sender obtain my e-mail address?
Your e-mail address might have been obtained from another website which collected these details from you online and passed the information to the sender. Most reputable websites will tell you if they do this and will give you the option to refuse permission to pass on these details. Sainsbury's Bank will never pass your e-mail address onto any other company or individual.
I’ve heard about e-mail scams in the news recently. What do I need to do about this?
Never enter your confidential login details on any website other that Sainsbury’s Bank. If you receive an e-mail that asks you to click on a link and enter your details, please forward it to email@example.com.
How do I stop receiving fraudulent e-mails?
Your Internet Service Provider (ISP) or email provider may offer a service that will allow you to mark e-mails as 'spam' so that you don't receive them in the future. Contact them to ask about this service.