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Terms & Conditions

Travel money

Travel money terms & conditions

In our terms & conditions you’ll find everything you need to know about buying your travel money from Sainsbury’s Bank:

If you bought travel money online

Terms & Conditions [PDF, 249 KB] opens in new window  

If you bought travel money at an instore bureau

Terms & Conditions [PDF, 201 KB] opens in new window

Travel Money Card™ terms & conditions

If you’ve bought a Sainsbury's Bank Travel Money Card™ Mastercard® from us you should take some time to familiarise yourself with our terms & conditions documents:

Travel Money Card updated Terms and Conditions as of 1 January 2023

Travel Money Card (previously Cash Passport)

Terms & Conditions [PDF, 214 KB] opens in new window

Ready to buy your travel money?

Find a travel money bureau

Visit one of our bureaux to buy and sell foreign currency

Buy online

Choose from over 50 currencies and order for collection next day instore or home delivery (excludes Highlands and Islands). Fees and minimum spend may apply †

Online currency converter

Find out how much your pounds convert into your chosen currency

†Delivery is free on orders of £400 or more, or £4.99 for orders between £100 and £399.99. The minimum order for home delivery is £100.

Nectar member benefits

If you’re a Nectar member you’ll get better exchange rates with every order*. Take a look at our online Nectar rates and explore the rewards you get as a Nectar member.

Not a Nectar member yet? Just download the Nectar app or register at opens in a new window.

Got a question?

Take a look at the Travel Money FAQs.

Terms and conditions

*Nectar members receive better exchange rates on single purchase transactions of all available foreign currencies. Excludes travel money card home delivery orders and online reloads. Exchange rates may vary depending on whether you buy instore, online or by phone. You need to tell us your Nectar card number at the time of your transaction. 

† Free delivery on cash orders of £400 or more. A £4.99 charge applies to phone and online orders between £100 and £399.99. Minimum order for home delivery is £100. Next working day home delivery for online and phone cash orders if you order by 2pm Mon-Fri. Excludes Highlands and Islands. Order cash by phone on 0345 355 2463. Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Calls are charged at local rates from landline and mobiles. Lines open 24 hours a day, 7 days a week (except Christmas Day).

Sainsbury's Bank Travel Money Card™ is issued by PrePay Technologies Limited pursuant to license by Mastercard International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.