Online Helpdesk
Get in touch by phone
Having problems using online banking?
Get in touch with our online helpdesk with your query or concern.
| Lines are open: | 8am - 10pm, Mon-Fri 8am - 6pm, Sat-Sun |
| Phoning within the UK | 08085 40 50 60 * |
| Calling from outside the UK | 0044 131 549 8040 |
Concerned about online fraud?
If you receive any suspicious emails that ask you for your password or personal details, forward them to: business.services@sainsburysbank.co.uk.
Learn more about the online fraud in our security section.
Lost or stolen credit cards
| Lines are open: | 24 hours a day, seven days a week |
| Phoning within the UK | 0800 456 1232 |
| Phoning from outside the UK | 0044 131 549 8040 |
Lost or stolen savings cards
| Lines are open: | 8am - 10pm, Mon-Fri 8am - 6pm, Sat-Sun |
| Phoning within the UK | 08085 40 50 60 * |
| Calling from outside the UK | 0044 131 549 8040 |