Get in touch by phone
Having problems using online banking?
Contact us with your query or concern.
Concerned about online fraud?
If you receive any suspicious emails that ask you for your password or personal details, forward them to: firstname.lastname@example.org.
Learn more about the online fraud in our security section.
Lost or stolen credit cards
|Lines are open:||24 hours a day, seven days a week|
|Phoning within the UK||0800 456 1232|
|Phoning from outside the UK||0044 131 549 8040|
Lost or stolen savings cards
|Lines are open:||8am - 8pm, Mon-Fri
8am - 6pm, Sat-Sun
|Phoning within the UK||08085 40 50 60 *|
|Calling from outside the UK||0044 131 549 8040|