Having problems using online banking?
Contact us with your query or concern.
If you receive any suspicious emails that ask you for your password or personal details, forward them to: email@example.com.
Please do not use this email address for personal or account enquiries. Please call us on telephone number 08085 40 50 60 or send us a message via your Online Banking facility.
Learn more about the online fraud in our security section.
Lines are open:
Phoning within the UK
0800 456 1232
Phoning from outside the UK
0044 131 549 8040
8am - 7pm, Mon-Fri
8am - 5pm, Sat-Sun
08085 40 50 60 *
Calling from outside the UK
*Telephone calls may be recorded for security purposes and monitored under our quality control procedures.