If you're ever involved in an accident, these tips will help you at the time of the accident and when you make your claim.
Don't drive away − stop, if any other person or animal has been hurt or if there is any other damage, and make a note of where you are.
Ask for contact details − the name, address and phone number of the other driver, any passengers in your or the other party’s car, or pedestrians involved, and any other witnesses.
Get the other driver’s details − their insurance company and policy numbers. They’re obliged to supply these.
Check other people involved – if there are passengers in your or the other person’s car find out if they have any injuries.
Call the police − if anyone is hurt or the other driver leaves without giving their details. Make a note of any crime reference number the police give you.
Make a diagram of the accident scene − include the position of the vehicles before and after the accident, speeds, distances, road layout, road signs and any obstructions. Also note where witnesses were standing and if your or the other vehicle is drivable.
Never admit blame or liability − or offer to make a payment for any damage. And tell us if anyone else admits liability.