Your journey to NatWest
Legal ownership of certain credit cards, loans and savings accounts transferred to NatWest on 1st May.
There are no immediate changes to how you use and access your account(s). Sainsbury’s Bank will continue to be your key point of contact for support relating to your account(s), including any new or existing complaints, disputes or claims, and will continue to service your account(s) until we tell you otherwise.
Our insurance and travel money services will continue to be available as they are today and are not included in the transfer.
You’ll find more information about the journey to NatWest on our dedicated webpage.
Need help? find your product below to access our help and support
Loans
Managing, topping up, repaying and more.
Credit cards
Fees and charges, using your card abroad and general FAQs.
Savings
Interest rates, managing your account and making payments.
Car insurance
Fees and charges, using your card abroad and general FAQs.
Home insurance
Check your cover, make a claim or change your details.
Travel insurance
Emergencies, expenses, making claims and getting help.
Pet insurance
Making and tracking a claim, and getting in touch.
Life insurance
Critical illness cover, making a claim, and FAQs.
Travel money
Travel money rates, currencies and FAQs.
Hot topics
Online banking
How to register, log in and manage your account.
Fraud & Security Centre
Protect yourself from suspicious emails and online scams.
Contact us
Need an answer or want to know more about something?
Cost of living
Help and advice on dealing with the cost of living increases