Stay up to date and in control
Manage your money by checking and changing the day-to-day details of your mortgage. You can check your mortgage balance and change your payment details – plus find out how to pay off your mortgage by giving us a call on 0345 111 8020** and one of our experts will be happy to help. .
Manage your money by checking and changing the day-to-day details of your mortgage. You can check your mortgage balance and change your payment details – plus find out how to pay off your mortgage.
Managing your mortgage is simple
Just give us a call on the number below, at least 14 days before your next payment date, and we’ll help you:
- Check your mortgage balance
- Change your payment date
- Change your bank details
- Make overpayments to your mortgage
How to pay off your mortgage
Ready to pay off your mortgage? The first thing to do is give us a call and we’ll talk you through the details.
We’ll let you know how much you’ve got left to pay, including any applicable fees or charges, then give you a redemption statement.
This statement will detail exactly what it’ll cost to completely pay off your mortgage – as long as we get your redemption payment by a certain date. If you pay after that date, there may be some additional interest or charges.
Make overpayments or underpayments
Make an overpayment, reduce your monthly payments or take a payment holiday. It’s your mortgage, your way.
Time for a change?
Coming to the end of your deal? Or looking to borrow more money? No matter what’s changed, we’re here to help.
If you’re going through a tough time financially, and you’re worried about your mortgage payments, we’re here for you.
For further questions
- Call 0345 111 8020**
- Helpful phone numbers
Our lines are open: Monday to Friday 8.30am to 5.30pm (Closed weekends & Bank Holidays).
**Telephone calls will be recorded for security purposes under our quality control procedures. Calls are charged at local rates from landlines and mobiles.