Stay up to date and in control

Manage your money by checking and changing the day-to-day details of your mortgage. You can check your mortgage balance and change your payment details – plus find out how to pay off your mortgage by giving us a call on 0345 111 8020** and one of our experts will be happy to help. .

Manage your money by checking and changing the day-to-day details of your mortgage. You can check your mortgage balance and change your payment details – plus find out how to pay off your mortgage.

Managing your mortgage is simple

Just give us a call on the number below, at least 14 days before your next payment date, and we’ll help you:

  • Check your mortgage balance
  • Change your payment date
  • Change your bank details
  • Make overpayments to your mortgage

How to pay off your mortgage

Ready to pay off your mortgage? The first thing to do is give us a call and we’ll talk you through the details.

We’ll let you know how much you’ve got left to pay, including any applicable fees or charges, then give you a redemption statement.

This statement will detail exactly what it’ll cost to completely pay off your mortgage – as long as we get your redemption payment by a certain date. If you pay after that date, there may be some additional interest or charges.

Make overpayments or underpayments

Make an overpayment, reduce your monthly payments or take a payment holiday. It’s your mortgage, your way.

Pay more or less

Time for a change?

Coming to the end of your deal? Or looking to borrow more money? No matter what’s changed, we’re here to help.

Make a change

Money worries?

If you’re going through a tough time financially, and you’re worried about your mortgage payments, we’re here for you.

Tackle your money troubles

The mortgage is secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage. Lending subject to status.

For further questions

  • Call 0345 111 8020**
  • Helpful phone numbers
  • Our lines are open: Monday to Friday 8.30am to 5.30pm (Closed weekends & Bank Holidays).
    **Telephone calls will be recorded for security purposes under our quality control procedures. Calls are charged at local rates from landlines and mobiles.