We’re currently experiencing long call wait times. Apologies for the inconvenience. Please remember you can view your cover details and service your policy in your online portal which can be found here. You can make a claim in the normal way and your claim number will be shown in your portal. Please bear with us.


Welcome to Home Insurance Support

In this section you can:

  • Find out how to make a claim
  • Browse our frequently asked questions
  • Find the contact numbers you need
  • Learn more about your policy

Find support information for you policy by following the link to the policy relevant to you:

Policies taken out on or after 1 February 2017 and underwritten by any insurer other than UK Insurance Limited Policies taken out between 1 June 2011 and 2 March 2017 and underwritten by UK Insurance Ltd Policies taken out before 1 June 2011
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