Everything, from making a payment online to updating your details – it’s all here.
Our top credit card FAQs
- Guidance on credit card refunds
- I'm worried about Coronavirus - what support are you able to offer?
- I need help understanding my credit card statement
- How can I make a payment on my credit card bill?
- What if I don't know my credit card PIN?
- What happens if my card is lost or stolen?
- Can I apply for a Sainsbury's Credit card?
- Can I use my credit card abroad?
- Can I change my PIN?
- What if I have not received my credit card?
- Do I get charged a fee for balance transfers?
Credit cards help and support
General FAQs
Answers to questions about your Sainsbury’s Bank Credit Card and Nectar.
Online account FAQs
All about registering for online banking, passwords, PINs and transfers.
Fees, charges and interest
How they work, and how you can avoid fees and charges.
Using your credit card abroad
What you need to know when using your card outside the UK.
Managing your debt
If you need help managing or repaying your debt, we can help.
Open Banking FAQs
View your payment accounts from different banks or building societies in one place.
Digital Wallet
How to add your card and use your digital wallet on your mobile device.
Credit Card App
How to get the Credit Card App to make it even easier to manage your finances