IMPORTANT INFORMATION
Thank you for your interest but we are no longer accepting savings applications from new or existing customers.
Your journey to NatWest
As of 1 May 2025, NatWest are now the legal owners of certain savings accounts.
If you are an existing customer, there will be no immediate change to how you use and access your account(s).
You’ll find more information about the journey to NatWest on our dedicated webpage.
If you need any further information about savings accounts, please refer to Frequently Asked Questions.
Savings help & support
Important information about savings accounts held in trust
A savings account held in trust is a savings account opened and managed by a trustee on behalf of a beneficiary, for example a parent could open an account in trust on behalf of their child.
Savings accounts held in trust will not transfer to NatWest.
We’re writing to all customers who have a savings account held in trust to explain what happens next and the options available.
You can also visit www.moneyhelper.org.uk/en for free and impartial guidance on money and finances. MoneyHelper provides advice on savings accounts and can recommend further, trusted support if you need it.
Savings guides
Previously available savings accounts
Your top savings questions
Making an application
<p>Thank you for your interest but we are no longer accepting savings applications from new or existing customers. </p>
<p>Any savings applications made prior to 13th March 2025 will continue to be processed and completed accordingly.</p>
<p>Any savings applications made prior to 13th March 2025 will continue to be processed and completed accordingly.</p>
How to pay into your account
<p>The easiest way to pay money into your savings account is by:</p>
<ul>
<li><strong>Bank transfer</strong> – send money from another bank account. To do this you’ll need your Sainsbury’s Bank sort code and account number – you’ll find this in the “My Account” section of online banking or on your welcome letter.</li>
</ul>
<p>Or, you can pay in by:</p>
<ul>
<li><strong>Standing order</strong> − top up your savings on a date that suits you each month. </li>
<li><strong>Cheque</strong> − write your sort code and account number on the back and send your cheque, payable to yourself, to: Sainsbury's Bank, PO Box 4954, Worthing, BN11 9YY.</li>
</ul>
<ul>
<li><strong>Bank transfer</strong> – send money from another bank account. To do this you’ll need your Sainsbury’s Bank sort code and account number – you’ll find this in the “My Account” section of online banking or on your welcome letter.</li>
</ul>
<p>Or, you can pay in by:</p>
<ul>
<li><strong>Standing order</strong> − top up your savings on a date that suits you each month. </li>
<li><strong>Cheque</strong> − write your sort code and account number on the back and send your cheque, payable to yourself, to: Sainsbury's Bank, PO Box 4954, Worthing, BN11 9YY.</li>
</ul>
Checking your balance
<p>If you’re registered for online banking then you can view your current balance by:</p>
<ol>
<li><a href="https://online.sainsburysbank.co.uk/servicing/signin" target="_blank">Logging in</a> <img alt="opens in new window" src="https://www.sainsburysbank.co.uk/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" /> to online banking. Not already registered? <a href="https://online.sainsburysbank.co.uk/servicing/register" target="_blank">Register here</a> <img alt="opens in new window" src="https://www.sainsburysbank.co.uk/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" />.</li>
<li>Go to 'My Accounts'.</li>
<li>You’ll see you balance on the 'My Accounts' page.</li>
</ol>
<p><a aria-label="Log in" class="ln-c-button ln-c-button--filled ln-c-button--full ln-u-hard-top ln-u-hard-bottom size-bi" href="https://online.sainsburysbank.co.uk/servicing/signin" listener="true" role="button" target="_blank">Log in</a><br />
<br />
Alternatively you can call us on <a href="tel:08085 40 50 60">08085 40 50 60</a>*, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
<ol>
<li><a href="https://online.sainsburysbank.co.uk/servicing/signin" target="_blank">Logging in</a> <img alt="opens in new window" src="https://www.sainsburysbank.co.uk/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" /> to online banking. Not already registered? <a href="https://online.sainsburysbank.co.uk/servicing/register" target="_blank">Register here</a> <img alt="opens in new window" src="https://www.sainsburysbank.co.uk/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" />.</li>
<li>Go to 'My Accounts'.</li>
<li>You’ll see you balance on the 'My Accounts' page.</li>
</ol>
<p><a aria-label="Log in" class="ln-c-button ln-c-button--filled ln-c-button--full ln-u-hard-top ln-u-hard-bottom size-bi" href="https://online.sainsburysbank.co.uk/servicing/signin" listener="true" role="button" target="_blank">Log in</a><br />
<br />
Alternatively you can call us on <a href="tel:08085 40 50 60">08085 40 50 60</a>*, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
How to withdraw money
<p>You can transfer your money to another Sainsbury’s Bank savings account or a UK bank or building society current account in your name. You can’t make payments to another person from your Sainsbury’s Bank savings accounts.</p>
<p>You can set up a payment mandate through online banking. When you do this, we do some checks on the account to make sure it’s in your name. Sometimes, especially with older current accounts, the system is unable to confirm the account.</p>
<p>If this happens you can try a different current account in your name or you can call us and we’ll let you know what we need you to send us, so we can set-up the payment mandate for you. Please call us on <a href="tel:08085 40 50 60">08085 40 50 60</a>*, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
<p>You can set up a payment mandate through online banking. When you do this, we do some checks on the account to make sure it’s in your name. Sometimes, especially with older current accounts, the system is unable to confirm the account.</p>
<p>If this happens you can try a different current account in your name or you can call us and we’ll let you know what we need you to send us, so we can set-up the payment mandate for you. Please call us on <a href="tel:08085 40 50 60">08085 40 50 60</a>*, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
How to transfer in to your Sainsbury’s Bank Cash ISA
<p>If you already have a Cash ISA with another provider and want to transfer it to your Sainsbury's Bank Cash ISA, just complete a <a href="/dam/jcr:1256eae2-d71a-4959-ad01-dd0807198c34/Cash%20Isa%20Transfer%20In%20Form.pdf">transfer in form</a> <img alt="opens in new window" src="https://www.sainsburysbank.co.uk/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" /> (PDF 214KB) and send it to: Sainsbury's Bank, PO Box 4955, Worthing, BN11 9ZA.</p>
<p>For more information you can call us on <a href="tel:08085 40 50 60">08085 40 50 60</a>, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
<p>For more information you can call us on <a href="tel:08085 40 50 60">08085 40 50 60</a>, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
Fixed Rate Saver and Fixed Rate ISA maturity details
<p>We’ll write to you 14 days before your account matures to let you know your options. You can choose to:</p>
<ul>
<li>Transfer all of the balance to another Sainsbury’s Bank savings account you’ve already opened.</li>
<li>Transfer all of the balance to another bank or provider.</li>
</ul>
<p>On maturity, interest is paid one day after the maturity date. The interest payment will be increased to reflect this.</p>
<p>To let us know your maturity options you can call us on <a class="ln-c-link" href="tel:08085405060">08085 40 50 60</a>*, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
<p>Please note: If we do not hear from you before your account matures we will automatically transfer your maturing Fixed Rate Saver into a Sainsbury’s Bank Reserve Account or your Fixed Rate ISA into a Reserve Cash ISA and we’ll write to you to let you know the interest rate on this account.</p>
<ul>
<li>Transfer all of the balance to another Sainsbury’s Bank savings account you’ve already opened.</li>
<li>Transfer all of the balance to another bank or provider.</li>
</ul>
<p>On maturity, interest is paid one day after the maturity date. The interest payment will be increased to reflect this.</p>
<p>To let us know your maturity options you can call us on <a class="ln-c-link" href="tel:08085405060">08085 40 50 60</a>*, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
<p>Please note: If we do not hear from you before your account matures we will automatically transfer your maturing Fixed Rate Saver into a Sainsbury’s Bank Reserve Account or your Fixed Rate ISA into a Reserve Cash ISA and we’ll write to you to let you know the interest rate on this account.</p>
Closing your account
<p>If you’re registered for online banking you can close your account by:</p>
<ol>
<li><a href="https://online.sainsburysbank.co.uk/servicing/signin" target="_blank">Logging in</a> <img alt="opens in new window" src="https://www.sainsburysbank.co.uk/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" /> to online banking. Not already registered? <a href="https://online.sainsburysbank.co.uk/servicing/register" target="_blank">Register here</a> <img alt="opens in new window" src="https://www.sainsburysbank.co.uk/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" />.</li>
<li>Go to 'My Accounts'.</li>
<li>Select ‘Account details' for the savings account you’d like to close.</li>
<li>Select ‘Close my account’ from the menu, and complete the online form.</li>
</ol>
<p><a aria-label="Log in" class="ln-c-button ln-c-button--filled ln-c-button--full ln-u-hard-top ln-u-hard-bottom size-big" href="https://online.sainsburysbank.co.uk/servicing/signin" listener="true" role="button" target="_blank">Log in</a><br />
<br />
Alternatively you can call us on <a href="tel:08085 40 50 60">08085 40 50 60</a>*, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
<ol>
<li><a href="https://online.sainsburysbank.co.uk/servicing/signin" target="_blank">Logging in</a> <img alt="opens in new window" src="https://www.sainsburysbank.co.uk/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" /> to online banking. Not already registered? <a href="https://online.sainsburysbank.co.uk/servicing/register" target="_blank">Register here</a> <img alt="opens in new window" src="https://www.sainsburysbank.co.uk/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" />.</li>
<li>Go to 'My Accounts'.</li>
<li>Select ‘Account details' for the savings account you’d like to close.</li>
<li>Select ‘Close my account’ from the menu, and complete the online form.</li>
</ol>
<p><a aria-label="Log in" class="ln-c-button ln-c-button--filled ln-c-button--full ln-u-hard-top ln-u-hard-bottom size-big" href="https://online.sainsburysbank.co.uk/servicing/signin" listener="true" role="button" target="_blank">Log in</a><br />
<br />
Alternatively you can call us on <a href="tel:08085 40 50 60">08085 40 50 60</a>*, select Option 1 (Savings), then Option 1. We’re here between 8am-8pm Mon-Fri and 8am-6pm Sat and Sun.</p>
Contact us
<p>Please use our online service, which is available 24/7 at sainsburysbank.co.uk to manage your account unless your call is essential - for example, if you’re going to miss your next payment.<br />
</p>
<h5>Existing account enquiries and Online Banking helpdesk:</h5>
<table class="table--default ln-c-table ln-c-table--responsive@md">
<thead class="ln-c-table__header">
</thead>
<tbody class="ln-c-table__body">
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label="Bank holiday opening hours"><strong>Lines are open</strong></td>
<td class="ln-c-table__cell" data-label="">8am – 8pm, Monday to Friday. <br />
8am – 6pm, Saturday to Sunday.</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label="Bank holiday opening hours"><strong>Calling within the UK </strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:08085 40 50 60">08085 40 50 60</a> *</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label="Bank holiday opening hours"><strong>Calling from outside the UK</strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:+44 131 549 8040">+44 131 549 8040</a> *</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label="Bank holiday opening hours"><strong>Or you can write to us </strong>– please note, if you write to us we can only respond to written requests for general enquiries. If you have an account specific enquiry please call us on the above telephone number.</td>
<td class="ln-c-table__cell" data-label="">Sainsbury's Bank,<br />
PO Box 4955,<br />
Worthing,<br />
BN11 9ZA</td>
</tr>
</tbody>
</table>
<p> </p>
<h5><strong>Child Trust Fund (managed by OneFamily):</strong></h5>
<table class="table--default ln-c-table ln-c-table--responsive@md">
<thead class="ln-c-table__header">
</thead>
<tbody class="ln-c-table__body">
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Lines are open</strong></td>
<td class="ln-c-table__cell" data-label="">8am – 7pm, Monday to Friday. <br />
8am – 5pm, Saturday to Sunday.</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Phoning from inside the UK</strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:08085 40 50 60">08085 40 50 60</a> *</td>
</tr>
</tbody>
</table>
<p> </p>
<h5><strong>Complaints:</strong></h5>
<table class="table--default ln-c-table ln-c-table--responsive@md">
<thead class="ln-c-table__header">
</thead>
<tbody class="ln-c-table__body">
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Online</strong></td>
<td class="ln-c-table__cell" data-label="">Log in to <a href="https://online.sainsburysbank.co.uk/servicing/signin" target="_blank">online banking</a> <img alt="opens in new window" src="https://author-prod.sbafs-prod.magnolia-platform.com/sb/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" /> and send a secure message.</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Lines are open</strong></td>
<td class="ln-c-table__cell" data-label="">9am – 5pm, Monday to Friday.</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Phoning from inside the UK</strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:08085 40 50 60">08085 40 50 60</a> *</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Phoning from outside the UK</strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:+44 131 549 8040">+44 131 549 8040</a> *</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Address for written complaints</strong></td>
<td class="ln-c-table__cell" data-label="">Sainsbury's Bank<br />
Customer Relations<br />
PO Box 4952<br />
Worthing<br />
BN11 9YW</td>
</tr>
</tbody>
</table>
</p>
<h5>Existing account enquiries and Online Banking helpdesk:</h5>
<table class="table--default ln-c-table ln-c-table--responsive@md">
<thead class="ln-c-table__header">
</thead>
<tbody class="ln-c-table__body">
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label="Bank holiday opening hours"><strong>Lines are open</strong></td>
<td class="ln-c-table__cell" data-label="">8am – 8pm, Monday to Friday. <br />
8am – 6pm, Saturday to Sunday.</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label="Bank holiday opening hours"><strong>Calling within the UK </strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:08085 40 50 60">08085 40 50 60</a> *</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label="Bank holiday opening hours"><strong>Calling from outside the UK</strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:+44 131 549 8040">+44 131 549 8040</a> *</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label="Bank holiday opening hours"><strong>Or you can write to us </strong>– please note, if you write to us we can only respond to written requests for general enquiries. If you have an account specific enquiry please call us on the above telephone number.</td>
<td class="ln-c-table__cell" data-label="">Sainsbury's Bank,<br />
PO Box 4955,<br />
Worthing,<br />
BN11 9ZA</td>
</tr>
</tbody>
</table>
<p> </p>
<h5><strong>Child Trust Fund (managed by OneFamily):</strong></h5>
<table class="table--default ln-c-table ln-c-table--responsive@md">
<thead class="ln-c-table__header">
</thead>
<tbody class="ln-c-table__body">
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Lines are open</strong></td>
<td class="ln-c-table__cell" data-label="">8am – 7pm, Monday to Friday. <br />
8am – 5pm, Saturday to Sunday.</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Phoning from inside the UK</strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:08085 40 50 60">08085 40 50 60</a> *</td>
</tr>
</tbody>
</table>
<p> </p>
<h5><strong>Complaints:</strong></h5>
<table class="table--default ln-c-table ln-c-table--responsive@md">
<thead class="ln-c-table__header">
</thead>
<tbody class="ln-c-table__body">
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Online</strong></td>
<td class="ln-c-table__cell" data-label="">Log in to <a href="https://online.sainsburysbank.co.uk/servicing/signin" target="_blank">online banking</a> <img alt="opens in new window" src="https://author-prod.sbafs-prod.magnolia-platform.com/sb/dam/jcr:c8c22b81-2c9b-4c07-912a-d59dafc089c9/New%20Window.2023-05-23-11-17-24.svg" /> and send a secure message.</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Lines are open</strong></td>
<td class="ln-c-table__cell" data-label="">9am – 5pm, Monday to Friday.</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Phoning from inside the UK</strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:08085 40 50 60">08085 40 50 60</a> *</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Phoning from outside the UK</strong></td>
<td class="ln-c-table__cell" data-label=""><a href="tel:+44 131 549 8040">+44 131 549 8040</a> *</td>
</tr>
<tr class="ln-c-table__row">
<td class="ln-c-table__cell" data-label=""><strong>Address for written complaints</strong></td>
<td class="ln-c-table__cell" data-label="">Sainsbury's Bank<br />
Customer Relations<br />
PO Box 4952<br />
Worthing<br />
BN11 9YW</td>
</tr>
</tbody>
</table>