We’re here to help

Thinking of getting a pet or already got a furry friend at home? Our pet health and insurance guides can help you understand your pets needs so you can give them the best care and attention.

Most popular tools & guides

Choosing your pawfect pet

Complete eight questions to find your forever furry friend

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Taking care of your pet

Learn how to give your pet the best care and attention

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Neutering your pet

Get the facts on spaying and castration

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Pet insurance explained

Understand the typical types of pet insurance

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Dog FAQs answered

We’ve answered the most commonly asked questions

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Cat FAQs answered

Read our most commonly asked questions and answers

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Other guides

Do you need pet insurance?

Choose the best way to protect your pet.

Pet insurance glossary

Cut through the jargon and understand your cover.

What am I covered for?

See what you’ve got in your insurance cover.

Make your home pet-friendly

Hints and tips to help create the perfect pet pad.

Preparing for a new cat

Make sure you’re ready for your new feline friend.

Preparing for a new dog

Welcome your new pet pooch into your world.

Looking for your pawfect pet?

Whether you’re a cat or dog lover, we’ll help you find your pawfect pet match.

Cat breed guides

Learn more about different cat breeds.

Dog breed guides

Get to know each breed to find the best dog for you.

Guide to choosing a cat

How to find the perfect pedigree or model moggy.

Guide to choosing a dog

What to consider when searching for the perfect pooch.

Microchipping your pet

See how microchipping can help find lost or stolen pets.

Pet health and wellbeing

Find out how to keep your pet healthy and happy.

Pet gone missing?

Find out what you should do if your pet wanders off.

Pets and holidays

All you need to know about taking your pet on holiday.

Guide to dog rehoming

Discover the rewards of taking in a dog from a shelter.

The United Kingdom of Cats and Dogs

Barking mad for dogs or purrfectly content with cats? See how your area compares to the rest of the nation.

Vets explained

Everything you need to know about vets and their services – all in one place.



Any questions?

We’ve got the answers to some of the most common questions from our pet insurance customers.

See our FAQs

Ready to protect your pet?

If you want pet insurance that offers flexible cover options, you’re in the right place.

Before you get a quote, double-check you’re happy with the terms of our cover in our policy documents.

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Need to talk to us?

Find the details you need in our FAQs.

Other contact details

Important information


Sainsbury's Bank plc, Registered Office, 33 Holborn, London EC1N 2HT (registered in England and Wales, no. 3279730) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (register no. 184514). Sainsbury's Supermarkets Ltd is an appointed representative of Sainsbury's Bank plc.
Sainsbury's Bank plc acts as an introducer to Pinnacle Insurance plc who is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (register number 110866). Registered Office: Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire, WD6 2XX. Sainsbury’s Bank plc and Pinnacle Insurance plc are not part of the same corporate group.