Life insurance FAQs

Life insurance, also called term assurance, is a simple way to help financially protect your family in the event of your death. If you die during the term of your life insurance policy, or you’re diagnosed with a terminal illness that you’re eligible to claim for, a lump sum could be paid. Terminal Illness Cover could pay out the full amount of cover when life expectancy is less than 12 months.

We offer two types of life insurances: Life Insurance and Decreasing Life Insurance.

Life insurance could pay out a cash sum if you die during your policy term. Your monthly payments and the cash sum won’t change over time (unless you change your policy). This could be used to help pay off an interest-only mortgage or as a gift for your family.

Decreasing life insurance is designed to help protect a repayment mortgage. Your monthly payments will stay the same but the amount you’re covered for – and any potential pay-out – will decrease over the term of your policy, roughly in line with the way a repayment mortgage decreases.

The level of cover you choose is up to you. If you’re not sure how much cover you’ll need then you can use our life insurance calculator to get a better idea.

You may be able to increase your cover without the need for any further medical information on certain life events. This is subject to certain conditions as detailed in our Policy Booklet.

We calculate your premiums based on lots of things including your age, occupation, medical history, whether or not you smoke, cover level, length of cover and the type of contract that you choose. For example, the older you are, the higher your premium will be.

Our premiums start from £5 a month. Your level of cover will depend on your circumstances and the premium you choose to pay. If you’re interested in taking out life insurance then you can get a quote today.

No – your joint policy will end when one of the two people covered passes away or becomes eligible for terminal illness cover (whichever happens first). At this time a final pay-out is made and no further benefits will be payable. Terminal Illness Cover could pay out the full amount of cover when life expectancy is less than 12 months.

Life Insurance is designed to pay out a cash sum if you die during your policy term. Your monthly payments and the fixed lump sum won’t change over time (unless you make changes to your policy).

Decreasing Life Insurance is an insurance policy where the amount you’re insured for decreases over time. It’s generally cheaper than life insurance because your monthly premium is fixed but the sum you’re insured for decreases roughly in line with the way a repayment mortgage reduces. Your policy may not completely pay off your outstanding mortgage unless you ensure that your amount of cover is adjusted to match any new mortgage arrangements. For Decreasing Life Insurance you must also check that the interest rate applied to your mortgage does not become higher than the interest rate applied to your policy.

Terminal illness cover is included in your policy at no extra charge. It’s designed to cover you if you are diagnosed as terminally ill during the term of your policy. You’re considered as terminally ill if your hospital consultant and our medical officer agree that the illness is expected to lead to death within 12 months. A claim can't be made for terminal illness after your death or if the length of your policy is less than two years.

Sometimes Legal & General will ask for more information before they can make a decision about your application. While they assess this information, they’ll provide you with free accidental death benefit so that you’re covered in the event of accidental death. Some terms and conditions apply, please see our Policy Summary document.

You can apply to change your cover to suit your circumstances by:

  • Changing the duration of your policy
  • Increasing or decreasing the amount of cover
  • Changing between monthly or annual premiums
  • Removing a person from a joint policy where cover is no longer required for that person
  • Splitting a joint life policy into two single life policies in the event of divorce, dissolution of a civil partnership, or taking out a mortgage in the name of one person on the policy. Terms and conditions apply

A 'joint' life insurance policy cover two lives, on a 'first death' basis. This means the chosen amount of cover is paid out if the first person dies, during the length of the policy, after which the policy would end. A joint life insurance policy only pays out once and would leave the surviving person without any life insurance. If there are two single life policies, if the first one dies, the surviving person still has their own cover. Terms and conditions apply, please refer to the Policy Booklet.

If you’re not sure which type of life insurance policy would suit you best, please speak to a financial advisor.


Critical Illness Cover FAQs

Critical Illness Cover is additional cover that you can add when you take out life cover. It’s designed to help protect you financially in the event that you are diagnosed with a specified critical illness during the length of your policy. If you choose to add Critical Illness Cover, Children's Critical Illness Cover is automatically included at no extra cost. Terms and conditions apply.

Critical Illness Cover is an optional extra that you can add to your life insurance policy when you take out cover. Premiums depend on your individual circumstances.

A complete list of the critical illnesses our plan covers is below. We’ve used medical terms to describe the conditions and in some cases your insurance will be limited eg some types of cancer aren’t covered.

In most cases, you’ll be covered if your condition results in permanent symptoms or certain types of surgery. For the exact criteria your condition needs to meet for you to make a claim, please read the Guide to Critical Illness Cover.

  • Alzheimer’s disease
  • Aorta graft surgery
  • Aplastic anaemia
  • Bacterial meningitis
  • Benign brain tumour
  • Blindness
  • Cancer (excluding less advanced cases)
  • Cardiac arrest
  • Cardiomyopathy
  • Coma
  • Coronary artery by-pass grafts
  • Creutzfeldt-Jakob disease
  • Deafness
  • Dementia
  • Encephalitis
  • Heart attack (of specified severity)
  • Heart valve replacement or repair
  • HIV (caused by blood transfusion, physical assault or accident at work)
  • Kidney failure
  • Liver failure
  • Loss of hand or foot
  • Loss of speech
  • Major organ transplant (from another donor)
  • Motor neurone disease
  • Multiple sclerosis
  • Multiple system atrophy
  • Open heart surgery
  • Paralysis of a limb
  • Parkinson’s disease
  • Primary pulmonary hypertension (of specified severity)
  • Progressive supranuclear palsy
  • Removal of an eyeball
  • Respiratory failure
  • Spinal stroke
  • Stroke
  • Systemic lupus erythematosus
  • Third degree burns (covering 20% of the surface area of the body or 20% of the face or head)
  • Total permanent disability (please see the guide to critical illness to see exactly what’s covered)
  • Traumatic brain injury