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Fraud and Security

Protect yourself

At Sainsbury's Bank we’re committed to protecting our customers from fraud. Our Fraud and Security page, has tips on how to safeguard your personal details.

Protect from scams

We have a dedicated Scam Awareness page on our website which will provide more guidance on how to identify a scam.

I've noticed unauthorised activity on my account

If you do not recognise a card transaction or changes on your account, read more on “How to Report Fraud?” on our Fraud and Security page.

Take Five To Stop Fraud

Take Five To Stop Fraud is a national campaign from Financial Fraud Action UK and the UK Government, backed by the banking industry coming together to tackle fraud.

Stop Challenge Protect

Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.
Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

My money? My info? I don’t think so!

For regular updates on fraud, security and scams, follow us on Facebook and Twitter!

Travel Money

Better rates for Nectar members*on over 50 foreign currencies. Order online or at one of our in-store bureaux.

Pet insurance

Nectar members get a guaranteed discount when you buy a new pet insurance policy.^††

Provided by Pinnacle Insurance plc.

Life insurance

Get up to 22,000 Nectar points† when you take out a new policy. Points award based on your premium. Only choose a premium you can afford and the level of cover you need.

Provided by Legal & General.

Not a Nectar member?

No problem. Just download the Nectar app or register at nectar.com.

Terms and conditions

These offers are not available if you buy through a price comparison site, so you need to apply direct on our website.

* Travel Money better rates for Nectar members
Nectar members receive better exchange rates on single purchase transactions of all available foreign currencies. Excludes travel money card home delivery orders and online reloads. Exchange rates may vary depending on whether you buy in store, online or by phone. You need to tell us your Nectar card number at the time of your transaction. This offer is governed by English law and Sainsbury's Bank reserves the right to cancel this offer without notice.

†† Pet Insurance Guaranteed Discount for Nectar members
The discount is based on information related to you and the transactions you've made with Sainsbury's supermarkets and Sainsbury's Bank using your Nectar card. For more information go to sainsburysbank.co.uk/nectar.

† Life Insurance up to 22,000 Nectar points
1. This offer is only available when you get a quote and buy a new Sainsbury's Bank Life Insurance or Decreasing Life Insurance decreasing policy. Purchases through price comparison, cashback, voucher code and similar sites are excluded.
2. Points will be awarded based on your monthly premium. You'll get:
• 22,000 points if your monthly premium is £20.01 - £30.00,
• 16,000 points if your premium is £8.50 - £20.00 or
• 10,000 points if your premium is under £8.50
3. Points will be added to your Nectar account after you’ve paid 5 months premiums, within the following 60 days.
4. You need to add your Nectar number to your application.
5. Points will be awarded on no more than 2 policies per household in any 12 month period.
6. Sainsbury's Supermarkets Ltd award the points from this offer. No cash alternative is available.
7. This offer is governed by English law and Sainsbury's Bank reserve the right to change or cancel it without notice.

Legal & General Assurance Society Limited Registered in England and Wales No. 00166055. Registered office: One Coleman Street, London, EC2R 5AA. Legal & General Assurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Important Information
Sainsbury's Bank plc acts as an introducer to Pinnacle Insurance plc who is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (register number 110866). Registered Office: Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire, WD6 2XX. Sainsbury’s Bank plc and Pinnacle Insurance plc are not part of the same corporate group.