IMPORTANT INFORMATION

As of 1 May 2025, NatWest are now the legal owners of certain loan accounts. On 31 October 2025, certain loan accounts moved on to NatWest systems. If your loan account has moved to NatWest, please contact them for support.

You’ll find more information about the journey to NatWest on our dedicated webpage.

If you previously held a loan account with us and it hasn’t been transferred to NatWest, you can find more information about the support available to you at sainsburysbank.co.uk/accountsupport.