Home Insurance
Customer Support

Emergencies

If you're a Sainsburys Home Insurance customer and you've been affected by flooding, call us on 0345 850 5500. We're open Monday to Friday 8am-6pm and 9am-1pm on Saturdays. Calls may be recorded.

Help and advice for Sainsbury's Home Insurance customers affected by flood

  • We have a dedicated team of Personal Claim Consultants in your area. They can help with your claim if we feel you need extra support (subject to availability).
  • We can give you immediate financial support to help you with accommodation if you need it and to replace damaged contents while we process your claim. Policy limits apply. 

Find out how you can protect your property and reduce potential flood damage.

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