Get in touch

Useful numbers

Travel Insurance Assistance Centre,
including Medical Assistance Help Line
(Please remember to quote your name and policy number)
24-hour Help Line
+44 (0) 208 763 3284
Assistance and advice about your destination +44 (0) 208 763 3284
Sainsbury's Travel Insurance Centre
Lines open:
Mon - Fri 8am-8pm,
Sat 8am-7pm & Sun 9am-5pm.
0330 100 7706*
Claims Help Line 0330 100 9524
Claims fax number 0330 102 6578
Legal expenses +44 (0) 208 652 1313
European Health Insurance application line 03003 301 350
FCA consumer help line 0800 111 6768

*Telephone calls may be recorded for security purposes and monitored under our quality control procedures.