Get in touch
General account queries
For all queries you have about your account or to make any changes to your details, call 0800 096 0543*.
- Change Direct Debit
- Change personal details
- Any other queries on your account
Apply for additional finance
For additional funds or to consolidate your existing debt into one easy monthly repayment, call 0800 169 8503*.
Lines are open:
Remember, email isn't secure − please don't send any confidential information.
How to claim Payment Protection Insurance
If you applied for your loan before February 2009 and you have a query on your PPI, please call 08457 253519.
*Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Calls are free from a landline and from a mobile when calling from the UK.