Get in touch

Who do I call if I have any other queries?

If you can't find an answer in our Frequently Asked Questions or need to link your Nectar account number to your Sainsbury's Bank product, please give us a call. We'll be happy to help you.

Savings Lines are open:
8am-8pm, Mon-Fri
8am-6pm, Sat-Sun
0808 540 5060
Credit Cards Lines are open:
8am-8pm, Mon-Fri
8am-6pm, Sat-Sun
0808 540 5060
Loans Lines are open:
8am-8pm, Mon-Fri
8am-6pm, Sat-Sun
0800 096 0543
Life Insurance Lines are open:
8.30am-8pm, Mon-Fri
9am-1pm, Sat
Closed, Sun
0800 027 7166
Travel Insurance Lines are open:
9am-5pm, Mon-Fri
Closed, Sat-Sun
0345 305 2622 *
Lost or stolen Nectar cards Lines are open:
8am-8pm, Mon-Fri
9am-5pm Sat-Sun
0344 811 0811 *

Car Insurance

Car Insurance taken out on or after 1 February 2017
and underwritten by one of our panel of insurers not including UK Insurance Limited)
Lines are open:
9am-5:30pm, Mon-Fri
Closed, Sat-Sun
0345 266 1670 *
Car Insurance policies taken out between 1 June 2011 and 2 February 2017
and underwritten by UK Insurance Limited
Lines are open:
8am-6pm, Mon-Fri
9am-2pm, Sat
Closed, Sun
0345 877 6968 *
Car Insurance -
All other policy holders
Lines are open:
8am-8pm, Mon-Fri
9am-5pm, Sat
10am-2pm, Sun
0345 608 6034 *

Home Insurance

Home Insurance taken out on or after 1 February 2017
and underwritten by one of our panel of insurers (not including UK Insurance Limited)
Lines are open:
9am-5:30pm, Mon-Fri
Closed, Sat-Sun
0345 266 1660 *
Home Insurance policies that commenced between 1 February 2012 and 2 March 2017
and are underwritten by UK Insurance Limited
Lines are open:
8am-6pm, Mon-Fri
9am-2pm, Sat
Closed, Sun
0345 877 6919 *
Home Insurance -
All other policy holders
Lines are open:
8am-6pm, Mon-Fri
9am-1pm, Sat
0345 850 5500 *

Pet Insurance

Pet Insurance policies taken out from October 2019 or renewed since 24th February 2020.
Policies start with PETSB.
Underwritten by Cardif Pinnacle plc
Lines are open:
8am-6pm, Mon-Fri
9am-1pm, Sat
Closed, Sun
0344 543 1032 *
Pet Insurance policies taken out before October 2019 and not renewed since 23rd February 2020.
Underwritten by Allianz Insurance plc
Lines are open:
9am-5pm, Mon-Fri
Closed, Sat-Sun
0330 100 7915 *

* Telephone calls to numbers starting 03 are charged at local rates from landlines and mobiles.