Get in touch
Who do I call if I have any other queries?
If you can't find an answer in our Frequently Asked Questions or need to link your Nectar account number to your Sainsbury's Bank product, please give us a call. We'll be happy to help you.
| Savings | Lines are open: 8am-10pm, Mon-Fri 8am-6pm, Sat-Sun |
0808 540 5060 |
| Credit Cards | Lines are open: 8am-midnight, Mon-Fri 8am-6pm, Sat-Sun |
0808 540 5060 |
| Loans | Lines are open: 8am-10pm, Mon-Fri 8:30am-6pm, Sat 9:30am-5:30pm, Sun |
0800 096 0543 |
| Life Insurance | Lines are open: 8.30am-8pm, Mon-Fri 9am-1pm, Sat Closed, Sun |
0800 027 7166 |
| Travel Insurance | Lines are open: 9am-5pm, Mon-Fri Closed, Sat-Sun |
0345 305 2622 * |
| Lost or stolen Nectar cards | Lines are open: 8am-8pm, Mon-Fri 9am-5pm Sat-Sun |
0344 811 0811 * |
Car Insurance
| Car Insurance taken out on or after 1 February 2017 and underwritten by one of our panel of insurers (not including UK Insurance Limited) |
Lines are open: 9am-5:30pm, Mon-Fri Closed, Sat-Sun |
0345 266 1670 * |
| Car Insurance policies taken out between 1 June 2011 and 2 February 2017 and underwritten by UK Insurance Limited |
Lines are open: 8am-6pm, Mon-Fri 9am-2pm, Sat Closed, Sun |
0345 877 6968 * |
| Car Insurance - All other policy holders |
Lines are open: 8am-8pm, Mon-Fri 9am-5pm, Sat 10am-2pm, Sun |
0345 608 6034 * |
Home Insurance
| Home Insurance taken out on or after 1 February 2017 and underwritten by one of our panel of insurers (not including UK Insurance Limited) |
Lines are open: 9am-5:30pm, Mon-Fri Closed, Sat-Sun |
0345 266 1660 * |
| Home Insurance policies that commenced between 1 February 2012 and 2 March 2017 and are underwritten by UK Insurance Limited |
Lines are open: 8am-6pm, Mon-Fri 9am-2pm, Sat Closed, Sun |
0345 877 6919 * |
| Home Insurance - All other policy holders |
Lines are open: 8am-6pm, Mon-Fri 9am-1pm, Sat |
0345 850 5500 * |
Pet Insurance
| Pet Insurance policies taken out from October 2019 or renewed since 24th February 2020. Policies start with PETSB. Underwritten by Cardif Pinnacle plc |
Lines are open: 8am-6pm, Mon-Fri 9am-1pm, Sat Closed, Sun |
0344 543 1032* |
| Pet Insurance policies taken out before October 2019 and not renewed since 23rd February 2020. Underwritten by Allianz Insurance plc |
Lines are open: 9am-5pm, Mon-Fri Closed, Sat-Sun |
0330 100 7915 * |
* Telephone calls to numbers starting 03 are charged at local rates from landlines and mobiles.