Get in touch
Who do I call if I have any other queries?
If you can't find an answer in our Frequently Asked Questions, please give us a call. We'll be happy to help you.
| Savings | Lines are open: 8am-10pm, Mon-Fri 8am-6pm, Sat-Sun |
0808 540 5060 * |
| Credit Cards | Lines are open: 8am-midnight, Mon-Fri 8am-6pm, Sat-Sun |
0808 540 5060 * |
| Loans | Lines are open: 8am-10pm, Mon-Fri 8:30am-6pm, Sat 9:30am-5:30pm, Sun |
0800 096 0543 * |
| Pet Insurance | Lines are open: 8am–8pm, Mon–Fri 9am–5pm, Sat Closed, Sun |
0330 100 7915 * |
| Life Insurance | Lines are open: 8am-8pm, Mon-Fri 9am-5pm, Sat |
0800 027 7166 * |
| Lost or stolen Nectar cards | Lines are open: 8am-8pm, Mon-Fri 9am-5pm Sat-Sun |
0344 811 0811 |
Car Insurance
| Car Insurance taken out on or after 1 February 2017 and underwritten by one of our panel of insurers (not including UK Insurance Limited) |
Lines are open: 8am-8pm, Mon-Fri 9am-5pm, Sat Closed, Sun |
0345 266 1670 ** |
| Car Insurance policies taken out between 1 June 2011 and 2 February 2017 and underwritten by UK Insurance Limited |
Lines are open: 8am-9pm, Mon-Fri 9am-5pm, Sat 10am-2pm, Sun |
0345 877 6968 * |
| Car Insurance - All other policy holders |
Lines are open: 8am-8pm, Mon-Fri 9am-5pm, Sat 10am-2pm, Sun |
0345 608 6034 ** |
Home Insurance
| Home Insurance taken out on or after 1 February 2017 and underwritten by one of our panel of insurers (not including UK Insurance Limited) |
Lines are open: 8am-8pm, Mon-Fri 9am-5pm, Sat Closed, Sun |
0345 266 1660 ** |
| Home Insurance policies that commenced between 1 February 2012 and 2 March 2017 and are underwritten by UK Insurance Limited |
Lines are open: 8am-6pm, Mon-Fri 9am-1pm, Sat |
0345 877 6919 * |
| Home Insurance - All other policy holders |
Lines are open: 8am-6pm, Mon-Fri 9am-1pm, Sat |
0345 850 5500 ** |
* Telephone calls may be recorded for security purposes and monitored under our quality control procedures.