Get in touch

Covid 19 – You may need to contact us regarding making a change to your policy details. During these unprecedented times you may experience difficulty making contact by phone, therefore if you have access to email, you may wish to forward correspondence to this email address. The only information we require is your policy number.

Complaints – More information about our complaints procedure.

For customer support, to make a claim or if you have a question about your policy, call 0345 850 5500. We’re open Monday to Friday 8am – 6pm and from 9am – 1pm Saturday.

24 hour home emergency helpline: 0345 603 2252 
24 hour Eurolaw legal helpline: 0345 603 2252 

Calls may be recorded.