Get in touch

Remember, email isn't secure - please don't send any confidential information.

Queries and requests- want to find out more about our home insurance? Complete our online form and we'll aim to get back to you within three working days.

Complaints- complete our online form. More information about our complaints procedure.

For customer support, to make a claim or if you have a question about your policy, call 
0845 850 5500. We're open Monday to Friday 8am-6pm and 9am-1pm Saturdays.

24 hour home emergency helpline: 0845 603 2252 
24 hour Eurolaw legal helpline: 0845 603 2252 

Calls may be recorded.