Get in touch
Remember, email isn't secure - please don't send any confidential information.
Queries and requests- want to find out more about our home insurance? Complete our online form and we'll aim to get back to you within three working days.
Complaints- complete our online form. More information about our complaints procedure.
For customer support, to make a claim or if you have a question about your policy, call
0845 850 5500. We're open Monday to Friday 8am-6pm and 9am-1pm Saturdays.
24 hour home emergency helpline: 0845 603 2252
24 hour Eurolaw legal helpline: 0845 603 2252
Calls may be recorded.