How to make a claim
If you’re abroad and have an emergency or need medical treatment, please call the emergency medical assistance helpline at anytime +44 (0)1403 288 125**.
For all other claims
For all travel insurance claims including lost baggage, holiday cancellation, medical and travel delay, etc.
- Register and submit your claim online by clicking here
- Download a claim form by clicking here
- Call the claims helpline to request a claim form +44 (0) 1403 288 421**
**Telephone calls may be recorded for security purposes and monitored under our quality control procedures.