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Car Insurance Customer Support

Get in touch

By phone

Useful numbers

Payment queries

0345 608 6034**

Claims 

  • UK

  • If calling from abroad

 

0345 608 6038**

+44 161 862 2889**

Renewal hotline

0345 608 6028**

Customer Service

0345 608 6034**

24-hr accident recovery 

  • UK

  • If calling from abroad

 

0800 519 5195*

+44 141 332 5795**

24-hr windscreen repair helpline 

0800 587 6803*

Motoring legal protection 

0345 608 6038**

24-hr breakdown assistance 

  • If you bought cover before 3rd May 2017, 
    or renewed your policy before 3rd June 2017

  • If you bought cover on or after 3rd May 2017,
    or renewed your policy on or after 3rd June 2017

 

0800 028 8273*

0800 085 7290*


Calls may be recorded.

If you have a hearing or speech impairment, you can also contact us by Typetalk, or specialised text phone. Please call:

Customer Service

 0345 850 3217**

Claims

 0345 850 3218**


If you have a visual impairment, we can provide documents in large print, audio or braille.

*0800 numbers are free from a landline and from a mobile when calling from the UK.

**Calls are charged at local rates from landlines and mobiles.

By email

Remember, email isn't secure, so don't send any confidential information.

Queries & Requests – got a question about Sainsbury's Car Insurance? Complete our online form opens in new window – we'll aim to get back to you within three working days.

Complaints – If you want to complain, complete our online form opens in new window. Find out more about making a complaint.

Quick links

More information