Car Insurance
Customer Support

Get in touch

Useful numbers:

Payment queries 0345 608 6034**
Claims 
  • UK
  • If calling from abroad

0345 608 6038**

 +44 161 862 2889**
Renewal hotline  0345 608 6028**
Customer Service  0345 608 6034**
24-hr accident recovery 
  • UK
  • If calling from abroad

0800 519 5195*
+44 141 332 5795**
24-hr windscreen repair helpline  0800 587 6803*
Motoring legal protection  0345 608 6038**
24-hr breakdown assistance 
  • If you bought cover before 3rd May 2017, 
    or renewed your policy before 3rd June 2017
  • If you bought cover on or after 3rd May 2017,
    or renewed your policy on or after 3rd June 2017
0800 028 8273*

0800 085 7290*

Calls may be recorded.

If you have a hearing or speech impairment, you can also contact us by Typetalk, or specialised text phone. Please call:

Customer Service 0345 850 3217**
Claims 0345 850 3218**

If you have a visual impairment, we can provide documents in large print, audio or braille.

*0800 numbers are free from a landline and from a mobile when calling from the UK.
**Calls are charged at local rates from landlines and mobiles.

Remember, email isn't secure, so don't send any confidential information.

Queries & Requests – got a question about Sainsbury's Car Insurance? Complete our online formnew window – we'll aim to get back to you within three working days.

Complaints – If you want to complain, complete our online form new windowFind out more about making a complaint.

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