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IMPORTANT INFORMATION

Legal ownership of certain credit cards, loans and savings accounts transferred to NatWest on 1st May.

On 3rd October, certain credit card accounts moved on to NatWest systems. If your credit card account has moved to NatWest and you have any queries or need support please contact NatWest. 

We’ll continue to service transferring loans and savings accounts until they move on to NatWest systems later this year. There are no immediate changes to how you use and access your loan and/or savings account(s). Sainsbury’s Bank will continue to be your key point of contact, including for any new or existing complaints, disputes or claims.

You’ll find more information about the journey to NatWest on our dedicated webpage.

If you previously held a credit card account with us and it hasn’t transferred to NatWest, you can find more information about the support available to you at sainsburysbank.co.uk/accountsupport.

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