Home Insurance - Coronavirus (COVID-19) FAQs



If you are an office-based worker and need to work from home because of government advice or because you need to self-isolate, your home insurance cover will not be affected. You do not need to contact us to update your cover.

Sainsbury's Bank contents insurance will cover you for loss or damage to business equipment, used for celrical business purposes, while in your home if caused by an insurend event.

Please note, non clerical business equipment won't be covered. In most cases your employer will have insurance for this.

We understand during these unprecedented times that some people may need additional support and care.You don't need to contact us if you have additional long-stay guests. This advice is subject to change depending on the length of time that Government require the current social distancing requirements.

We understand that some customers may be away from home longer than intended. If your home is likely to be unoccupied for more than 60 days, please contact our customer service team.

Sainsbury's Bank and our insurers work closely with service providers to do everything possible in these challenging circumstances to continue to handle claims and support our customers. We recognise there will be many customers who will need additional support and insurers will prioritise those in vulnerable circumstances.