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Need to make a claim?

If your policy starts with either SBY or NHP please call us on 0845 850 5500.

All other policy holders, please call 0800 206 1964.

Useful Links

  • Met Office new window - weather warnings
  • Environment Agency new window - offers a flood warning alert service by telephone and lots of practical advice
  • CIRIA new window - advice on what to do if your home is flooded
  • CILA new window - helpful leaflets on flood repair to download
  • Highways Agency new window - latest traffic updates if you are planning to travel through affected areas
  • Health Protection Agency new window - advice on reducing health risks from flooding
  • Local councils new window - search for and contact your local council