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Sainsbury's Bank

List of the best browsers and operating system versions

Is my browser compatible?

To get the best out of our online banking, you should ensure that your browser and operating system are up to date.  For example make sure you’ve got the latest version of Chrome and that you're using windows 10 or above.  

Here’s details of the best browser and operating system versions to use with our online banking – just choose the type of device you're using:

Laptop/desktop

Look for your browser below and it will tell you which version is best to use.  
If you’re not sure which version you use then take a look at our guide to identifying your browser/operating system.

Type Which broswer do you use? The best version of this browser to use is: The best software version to use is:
Computer/Laptop Chrome 50 or above Windows 10 or above
Edge 14 or above Windows 10 or above
Firefox 45 or above Windows 10 or above
 
Apple MacBook
Chrome 85 or above MacOS 10.15 or above
Safari 13 or above MacOS 10.15 or above

Mobile

Look for your browser below and it will tell you which version is best to use.  
If you’re not sure which version you use then take a look at our guide to identifying your browser/operating system.

Type Device Which browser do you use? The best version of this browser to use is: The best software version to use is:
Apple iPhone iPhone 6 and above
iPhone XS and above
Chrome 12 or above iOS 12 or above
Safari 77 or above
 
Android Mobile Galaxy S8 and above
Google Pixel 3 and above
Edge Edge for Android 42 or above Android 9 or above
Chrome 72 or above
Firefox 62 or above  
Samsung 11 or above

Tablet

Look for your browser below and it will tell you which version is best to use.  
If you’re not sure which version you use then take a look at our guide to identifying your browser/operating system.

Type Device Which Browser do you use? The best version of this browser to use is: The best software version to use is:
Apple iPad iPad mini, iPad Air and Pro Chrome 78 or above iOS 12 or above
Safari 12 or above
 
Android tablet Nexus 9 and above
Galaxy Tablet
Edge Edge for Android 45 or above Android 6 or Above
Chrome 83 or above
Samsung 11 or above

 

 

Not sure which one you use? Our guide to identifying your browser/operating system should help.