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Home Insurance Customer Support

Automatic Renewal

We’ll send you details of your renewal and price before your renewal date.  Unless you have asked us not to, your policy will renew each year automatically. You may still need to contact us to pay for your policy.  You can choose not to automatically renew at any time. To do so, please get in touch with us. If you have chosen this, you will need to call us on 0800 206 1965 before your renewal date if you wish to stay covered with us. If you forget to renew or don’t get a new policy, your home won’t be insured.