Make a claim
To make a claim, call us on 0345 877 6919. We’re open Monday to Friday 8am-6pm and from 9am-2pm on Saturdays. Calls may be recorded.
When you report a claim we'll ask you for the following information:
- Your insurance policy number
- The date and time of the incident
- What happened
- What the damage was to your buildings or contents
- A police incident number or reference if you were given one
For information regarding the UK's recent extreme weather, please see our weather warning update page.