expanded Sainsbury's Pet Insurance

Sainsbury's Pet Insurance

A house just isn’t a home without a pet. And, just like any other member of the family, it’s important to keep your furry friends covered. So make sure they get the care they deserve with Sainsbury’s Bank Pet Insurance.

Protect your pet now – call us on 0330 102 1933‡

Our flexible pet insurance can help you with unexpected vets bills. We’ll always handle any claim you make as quickly and efficiently as we can. In fact, 90% of claims are paid in seven working days, often directly to the vet. You can track the progress of your claim online too.

Our optional extras also mean that we can be on hand to help you get your pet back if he or she goes missing, as well as covering any emergency boarding fees.

You can insure cats and dogs aged between eight weeks and nine years with us, and add up to six pets on the same policy.

If you buy your pet insurance before your pet's 9th birthday you can continue to renew it up to any age as long as there isn't a break in renewals.

When you cover your pet with us, you get:

  • 12 months for the price of 9*
  • Up to 12.5% discount for Nectar card holders**
  • Multi-pet discount – receive a minimum discount of £24†
  • Get double Nectar points on your Sainsbury's shopping and fuel††

Unfortunately we are unable to provide cover for any illness which starts in the first 14 days of the policy or any pre-existing conditions. If your pet was injured or ill at any time before your insurance started we will not cover any costs relating to that injury or illness. This is in addition to any specific exclusions on your policy.

Get a quote

Return the love your pets give you and make sure they get the care they deserve.

Retrieve a quote

Dog insurance

For all well-behaved puppies and dogs (and not-so-well-behaved dogs, too). Sorry, we can't help with the chewed slippers.

Cat insurance

It's the purrfect cover for playful kittens and cool cats.

Multi-pet insurance

More than one pet? With Sainsbury's Bank you can cover up to six cats and dogs on the same policy and get a discount in the process.

Optional Extras

Optional extra cover

Our insurance has three policy levels to choose from, and optional extras, so you can choose what works for you and your pet. Please note that cover limits and conditions apply. For full cover details please read our policy documents.

Holiday Cover:

You’ve sorted a pet sitter to look after your pet while you’re away - but what if your animal has an accident, or gets sick? Could the pet sitter cope?

If your pet is travelling with you, you could find yourself having to cut your trip short if it gets ill. And what happens if your pet isn’t allowed back into the UK after travelling?

That’s where our Holiday Cover comes in. It can offer extra peace of mind, and help with:

  • Trip cancellation
  • Quarantine and loss of travel documents
  • Emergency repatriation
Holiday Cover Standard Premier Premier Plus
Trip cancellation up to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Quarantine & loss of travel documents up to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Emergency repatriation up to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year

Safe Return:

Cats wander freely and dogs love to roam off their lead. It’s in their nature and we wouldn’t expect anything less. Sadly, there are times when cats and dogs go missing. If that happens, we can offer support to help you find your pet.

Safe Return cover can also help with emergency boarding fees if you become ill and need someone to look after your pet.

Our Safe Return option covers:

  • Theft or straying
  • Advertising and reward
  • Emergency boarding fees
Safe Return Standard Premier Premier Plus
Theft or straying up to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Advertising & reward up to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year
Emergency boarding fees up to £1,000
in each policy year
up to £1,500
in each policy year
up to £1,500
in each policy year

Loss Cover:

Our love for our pets is unconditional. They quickly become a part of the family, a friend and companion. It’s not something we want to think about, but knowing that you are covered for bereavement is reassuring. We can help you cover the cost of cremation, so you can focus on the happy memories of the time you spent together. Your pet will be covered for:

  • Death from Injury
  • Death from Illness
  • Cremation
Loss Cover Standard Premier Premier Plus
Death from injury up to £1,000 up to £1,500 up to £1,500
Death from illness up to £1,000 up to £1,500 up to £1,500
Cremation up to £100 up to £100 up to £100

Our optional extras are just some of the reasons why you should choose to insure your pet with us. We care about your pet as much as your family and finances.

Helpful tips and information

We’ve created some fur-tastic guides to help you take care of your little friends. For lots of useful tips about vets, preparing for new cats and dogs, vaccinations, microchipping and more, have a look at our helpful guides.

Ready to take out pet insurance?

It’s not just about looking after your pet; it’s for your own protection and peace of mind as well. You can take out a new policy if your dog or cat is between eight weeks and nine years old. Once you've bought your insurance, cover can continue up to any age, as long as you keep renewing the policy without a break.

Sainsbury’s Bank Pet Insurance is provided by Allianz Insurance plc.

Current Customers

Welcome back!

Here you can find out about managing your Sainsbury's Pet Insurance policy.

You can:

Policy renewals or amendments

To renew or amend your policy, please call 0330 100 7915.

Lines are open: 8am-8pm Mon to Fri and 9am-5pm Sat.

We may monitor and record calls. Calls are charged at local rates from landlines and mobiles.

How to make a claim

To make a claim, please complete the relevant claims form.

For all other questions or queries

Please visit our pet insurance customer support pages.

Helpful Guides

Helpful Guides

Click on the links below for access to helpful guides and information to help make owning your pet a healthier and happier experience.


United Kingdom of Cats and Dogs


Vets explained (PDF - 408KB)

Guide to dog rehoming (PDF - 727KB) 

Pet Insurance vs Self Insuring

Pets and Holidays

Pet Insurance Made Simple

Pet Health and Wellbeing

Pet Insurance Glossary

What do I do if my pet goes missing?

Pets Reunited - It can be very upsetting when a pet goes missing. Knowing what to do if it does happen could provide some comfort, and improve your chances of getting your pet back. Our Pets Reunited gudie offers a range of practical tips.

Neutering your pet

Preparing for a new cat (PDF - 1.37MB)

Preparing for a new dog (PDF - 1.55MB)

To ensure our customers have the guidance they need to make the right decisions for them and their pet, we will update this section of our site on an ongoing basis.

Need to talk to us?

  • Call 0330 102 1933^
  • Helpful phone numbers
  • ^Lines are open: 8am to 8pm Mon to Fri and 9am - 5pm Sat. Closed Sundays and Bank Holidays. Calls may be monitored or recorded. Calls are charged at local rates from landlines and mobiles.

Introductory offers are for first year only.

*12 months for 9 is an introductory offer available to new Pet Insurance customers who buy online. The discounted premium is paid in 12 monthly instalments. Sainsbury's Bank reserves the right to alter, cancel or withdraw the offer without prior notice.

**Up to 12.5% discount. Introductory offer. You'll receive a discounted rate based on information related to transactions you've made in Sainsbury's supermarkets using your Nectar card. 34.2% of Nectar card holders who bought pet insurance achieved the maximum discount of 12.5% between April 2018 and June 2018.

†Multi-pet discount is a minimum of £24 when insuring more than one pet as this is worked out at £1 per pet per month for each pet on a policy, up to a maximum of six pets. Pets can have different cover levels and optional extras. Discount deducted separately from any other offer.

††Double Nectar points 1) Offer available to customers buying a new Sainsbury’s Bank Pet Insurance policy. 2) You need to tell us your Nectar card number when you apply, and use this card with each Sainsbury’s purchase. 3) Double points begin on your policy’s cover start date. If you tell us your Nectar card number after your cover start date, double points begin on the date you tell us. 4) Double points stop when the policy is cancelled or you stop paying premiums. 5) Each Nectar account can only collect points from one pet insurance policy. 6) It's only the base points you collect at Sainsbury's that are doubled. If you're taking part in the new Nectar trial, it's the points you get on new Nectar that are doubled. Bonus points won't be doubled, nor will any points from Argos, Habitat, Sainsbury's Bank (including travel money purchases), Sainsbury's Energy or any other Sainsbury's service. 7) By the 10th of each month, you'll get a bonus point award equal to the total of your qualifying points during the previous month, up to a maximum of 20,000 points. 8) Sainsbury's Supermarkets Ltd award the points from this offer. 9) No cash alternative is available. Sainsbury's Bank reserves the right to alter, cancel or withdraw this offer without notice.

Important information
Sainsbury's Bank plc, Registered Office, 33 Holborn, London EC1N 2HT (registered in England and Wales, no. 3279730) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (register no. 184514). Sainsbury's Supermarkets Ltd is an appointed representative of Sainsbury's Bank plc. Sainsbury's Bank Pet Insurance is provided, underwritten and administered by Allianz Insurance plc registered in England no. 84638. Registered office: 57 Ladymead, Guildford, Surrey, GU1 1DB. Allianz insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Allianz Insurance plc is on the Financial Services Register, registration number 121849. Sainsbury's Bank and Allianz Insurance plc are not part of the same corporate group. Insurance available to cats and dogs that are older than 8 weeks but have not yet reached their 9th birthday. However once purchased, cover can continue up to any age, if you renew the existing policy without a break in cover. Please see policy documents for full terms, exclusions and limitations of cover.