By email


Remember that email isn't secure, so please don't send confidential information. We will not provide account specific information via email, so if this is required please call us.

Queries & Requests – want to find out more about our products and services? Complete our online form  and we'll aim to get back to you within 3 working days.

Complaints – if you wish to complain, complete our online form  and we'll progress your complaint in line with our formal complaints procedure (find out more about 'How to complain').

Sainsbury's Store Queries/Complaints - you can also get in touch for queries or complaints regarding a Sainsbury's Store .


By phone


Need to talk to us? Here’s how to get in touch by phone.