By email


Remember that email isn't secure, so please don't send confidential information. We will not provide account specific information via email, so if this is required please call us.

General queries
Want to find out more about our products and services? Complete our online form  and we'll aim to get back to you within 3 working days. Please note that we can only handle General queries for Mortgages and Insurance products.

Complaints
If you wish to complain, complete our online form  and we'll progress your complaint in line with our formal complaints procedure (find out more about 'How to complain').

Sainsbury's Store Queries/Complaints
You can also get in touch for queries or complaints regarding a Sainsbury's Store .

By phone


Need to talk to us? Here’s how to get in touch by phone.