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Sainsbury's Bank

Car Insurance Customer Support

Get in touch

By phone

Useful numbers

Renew your policy

0800 210 0247

Customer queries

0800 210 0247

24-hr Accident Helpline

0800 210 0250

Motor Legal Protection

0800 206 1951

24-hr Breakdown Assistance

0800 210 0251

Windscreen Claims (Autoglass)

0800 363 636


Calls may be recorded and are free from a landline and mobile. All lines are open Monday to Friday 8am-6pm and Saturdays 9am-2pm (or 24 hours if stated above).

If you have a hearing or speech impairment, you can contact us by text phone. Just dial 18001 followed by the number you need.

If you have a visual impairment, call the general enquiries number and ask for documents in large print, audio or braille.

By email

Remember, email isn't secure, so don't send any confidential information.

Queries & Requests – got a question about Sainsbury's Car Insurance? Complete our online form opens in new window – we'll aim to get back to you within three working days.

Complaints – If you want to complain, complete our online form opens in new windowFind out more about making a complaint.