Get in touch
By phone
Useful numbers:
| Renew your policy | 0800 210 0247 |
| Customer queries | 0800 210 0247 |
| 24-hr Accident Helpline | 0800 210 0250 |
| Motor Legal Protection | 0800 206 1951 |
| 24-hr Breakdown Assistance | 0800 210 0251 |
| Windscreen Claims (Autoglass) | 0800 363 636 |
Calls may be recorded and are free from a landline and mobile. All lines are open Monday to Friday 8am-9pm, Saturdays 9am-5pm and Sundays 10am-5pm (or 24 hours if stated above).
If you have a hearing or speech impairment, you can contact us by text phone. Just dial 18001 followed by the number you need.
If you have a visual impairment, call the general enquiries number and ask for documents in large print, audio or braille.
By email
Remember, email isn't secure, so don't send any confidential information.
Queries & Requests – got a question about Sainsbury's Car Insurance? Complete our online form 
– we'll aim to get back to you within three working days.
Complaints – If you want to complain, complete our online form 
. Find out more about making a complaint.