Get in touch
collapsed By phone
Useful numbers:
| Renew your policy | 0800 210 0247 |
| Customer queries | 0800 210 0247 |
| 24-hr Accident Helpline | 0800 210 0250 |
| Motor Legal Protection | 0800 206 1951 |
| 24-hr Breakdown Assistance | 0800 210 0251 |
| Windscreen Claims (Autoglass) | 0800 363 636 |
Calls may be recorded and are free from a landline and mobile. All lines are open Monday to Friday 8am-9pm, Saturdays 9am-5pm and Sundays 10am-5pm (or 24 hours if stated above).
If you have a hearing or speech impairment, you can contact us by text phone. Just dial 18001 followed by the number you need.
If you have a visual impairment, call the general enquiries number and ask for documents in large print, audio or braille.
collapsed By email
Remember, email isn't secure, so don't send any confidential information.
Queries & Requests – got a question about Sainsbury's Car Insurance? Complete our online form 
– we'll aim to get back to you within three working days.
Complaints – If you want to complain, complete our online form 
. Find out more about making a complaint.