Multi-currency Cash Passport™ Customer Support
Frequently Asked Questions
Using your card
Find out about using your cash passport
Reloading your card
Replace or cash out your card
How to replace or cash out your card
Help and complaints
Help with your cash passport and how to make a complaint
My account
Transactions
Contacting Card Services
Making a complaint
The card issuer (Prepay Technologies Limited, trading as PPS) and how your money is protected
The Sainsbury's Bank Multi-currency Cash Passport prepaid card is issued by PrePay Technologies Limited pursuant to a licence by Mastercard International. PrePay Technologies Limited is authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuance of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.